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- Tasks: Lead and develop a high-performing team of Underwriting Assistants in a dynamic insurance environment.
- Company: Global specialty insurance organisation with a focus on operational excellence.
- Benefits: Competitive salary, medical cover, wellbeing support, generous leave, and professional development.
- Why this job: Make a real impact by improving processes and leading a motivated team.
- Qualifications: Experience in underwriting operations and previous team leadership roles required.
- Other info: Join a high-performing team with global backing and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
An established global specialty insurance organisation is seeking a Team Leader - Underwriting Services to oversee and develop a high-performing team of Underwriting Assistants. This role sits within Operations and plays a critical part in ensuring underwriting teams are supported by efficient, accurate, and compliant operational delivery. This is a hands-on leadership role suited to someone who enjoys balancing people management with operational excellence and continuous improvement.
What you'll be responsible for:
- Leading, motivating, and developing a team of Underwriting Assistants (coaching, mentoring, performance management)
- Making sure underwriting support tasks are delivered accurately and on time, with strong controls
- Managing workload allocation, service levels, and team priorities - especially during peak periods
- Owning operational deliverables around month-end and quarter-end activities
- Working closely with underwriting teams and internal stakeholders to keep workflows smooth and aligned
- Spotting inefficiencies, proposing improvements, and helping implement better ways of working
- Supporting training, onboarding, and wider capability uplift across the operations function
- Ensuring standards are met for governance, compliance, and audit readiness
- Confident use of underwriting systems and operational MI/reporting
What we're looking for (must-haves):
- Lloyd's experience
- Solid insurance experience within underwriting operations
- Background as an Underwriting Assistant / underwriting operations professional
- Previous team leadership / supervision experience
- Exposure to process improvement, workflow redesign, or service uplift initiatives
What's on offer:
A competitive package with strong benefits (including medical cover, wellbeing support, retirement provision, generous leave, and professional development support) within a high-performing, globally-backed insurance environment.
Team Leader, Underwriting Services in London employer: Eames Consulting
Contact Detail:
Eames Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Underwriting Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those with Lloyd's experience. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills. Think of examples where you've motivated a team or improved processes. We want to see how you can bring that operational excellence to the role!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss times when you spotted inefficiencies and proposed improvements. This is key for a role focused on continuous improvement.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader, Underwriting Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in underwriting operations and any leadership roles you've had. We want to see how your background aligns with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you’ve improved processes or led teams effectively. This will help us see your impact in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’re a great fit for the Team Leader role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eames Consulting
✨Know Your Underwriting Stuff
Make sure you brush up on your Lloyd's experience and solid insurance knowledge. Be ready to discuss specific underwriting operations you've been involved in, as well as any process improvements you've implemented. This shows you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in the past. Think about times when you motivated your team or managed performance issues. Highlighting your coaching and mentoring experiences will demonstrate that you can balance people management with operational excellence.
✨Be Ready for Operational Challenges
Since this role involves managing workloads and ensuring timely delivery, think of scenarios where you've successfully handled peak periods or tight deadlines. Discuss how you prioritised tasks and maintained service levels, which will show your ability to thrive under pressure.
✨Spotting Inefficiencies is Key
Come prepared with examples of how you've identified inefficiencies in previous roles and the improvements you proposed. This will illustrate your proactive approach to continuous improvement and your commitment to enhancing operational delivery.
