At a Glance
- Tasks: Support critical applications in insurance, ensuring stability and performance.
- Company: Leading global insurance organisation with a focus on technology and data.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a highly regulated and innovative environment.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Strong SQL Server experience and ability to troubleshoot complex data issues.
The predicted salary is between 40000 - 50000 € per year.
A leading global insurance organisation is seeking an experienced Application Support Analyst to join their team. This role sits at the intersection of technology, data, and insurance, supporting critical applications used across underwriting, claims, and finance functions. You’ll play a key role in ensuring the stability, performance, and integrity of systems that underpin core business operations. This is an excellent opportunity for someone who enjoys hands-on troubleshooting, working with complex data flows, and collaborating with both technical and business stakeholders in a highly regulated environment.
Key Responsibilities
- Provide day-to-day support for business-critical applications, including underwriting and claims systems
- Investigate and resolve data and system issues across integrated platforms (downstream systems)
- Write and optimise advanced SQL queries (T-SQL) for troubleshooting and reporting
- Manage and maintain SQL Server databases (performance tuning, backups, optimisation)
- Develop and support SSIS data pipelines and SSRS reports
- Work closely with internal teams and third-party vendors to resolve incidents and implement enhancements
- Support system releases, upgrades, and change initiatives
- Ensure data accuracy, integrity, and traceability across systems
- Maintain documentation and support processes aligned with ITIL best practices
Skills & Experience Required
- Strong experience with Microsoft SQL Server (T-SQL, performance tuning, database administration)
- Hands-on experience with SSIS and SSRS
- Proven ability to investigate data issues across multiple systems
- Experience supporting business applications in a production environment
- Knowledge of insurance systems, ideally within the Lloyd’s / London Market
- Familiarity with platforms such as Subscribe, Exposure Management tools, or similar insurance systems
- Exposure to cloud environments (AWS or Azure)
- Understanding of ITIL processes (incident, problem, change management)
- Experience with Windows Server and IIS
Application Support Analyst in London employer: Eames Consulting
Join a leading global insurance organisation that values innovation and collaboration, offering a dynamic work environment for an Application Support Analyst. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, while enjoying a culture that promotes teamwork and excellence in a highly regulated industry. Located in a vibrant city, the company provides unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Attend industry meetups or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL Server, SSIS, or SSRS, consider creating a portfolio of projects or case studies. This can really help you stand out during interviews and show that you’re not just all talk.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of ITIL processes and be ready to discuss how you’ve tackled data issues in the past. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SQL Server, SSIS, and SSRS, and don’t forget to mention any relevant insurance industry knowledge. We want to see how your skills match what we’re looking for!
Show Off Your Troubleshooting Skills:In your application, give examples of how you've tackled complex data issues or supported business-critical applications. We love seeing hands-on experience, so share those stories that showcase your problem-solving prowess!
Keep It Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Eames Consulting
✨Know Your SQL Inside Out
Since the role requires strong experience with Microsoft SQL Server and T-SQL, make sure you brush up on your SQL skills. Be prepared to discuss your experience with performance tuning and database administration, and maybe even solve a few SQL problems during the interview.
✨Familiarise Yourself with Insurance Systems
Understanding the specific insurance systems mentioned in the job description, like those used in the Lloyd’s or London Market, will give you an edge. Research these platforms and be ready to discuss how your previous experience aligns with their functionalities.
✨Showcase Your Troubleshooting Skills
This role is all about hands-on troubleshooting, so come prepared with examples of how you've resolved complex data issues in the past. Highlight your ability to work with both technical teams and business stakeholders to demonstrate your collaborative approach.
✨Understand ITIL Best Practices
Since the company values ITIL processes, make sure you understand incident, problem, and change management. Be ready to discuss how you've applied these practices in your previous roles, as this will show that you can maintain documentation and support processes effectively.
