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For Companies At a Glance
- Tasks: Join our team as a Firewall Engineer, managing and securing client networks.
- Company: We are a top cybersecurity reseller, providing comprehensive security solutions.
- Benefits: Enjoy competitive salary, flexible shifts, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, making a real impact in network security.
- Qualifications: 2-4 years in network operations with hands-on experience in firewall technologies required.
- Other info: Work in a fast-paced environment with a focus on client satisfaction.
The predicted salary is between 36000 - 54000 £ per year.
Location: Leeds
Type: Full-Time | Reports To: Network Operations Manager / Head of Managed Services
Salary: £45,000
Shift Pattern: Rotating shifts or business hours (based on operational needs)
About Us
We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactive monitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer with hands-on expertise in Check Point, Fortinet, or Palo Alto Networks to ensure secure, seamless network connectivity.
The Role
You will be the frontline technical expert in our 24/7 Network Operations Center, owning the daily monitoring, configuration, troubleshooting, and incident resolution of client firewalls and network security infrastructure. This hands-on position demands sharp technical skills and the ability to thrive in a fast-paced, client-focused environment.
What You'll Do
- Manage & Monitor: Operate client firewalls, VPNs, and network devices using advanced monitoring platforms and vendor tools.
- Configure & Update: Implement firewall rule changes, security policies, NAT, and routing on Check Point, Fortinet, or Palo Alto gear.
- Troubleshoot & Resolve: Investigate connectivity, performance, and security incidents swiftly, meeting SLA requirements.
- Maintain & Optimize: Conduct regular health checks and maintenance of firewall appliances and infrastructure.
- Collaborate: Work closely with SOC, professional services, and engineering teams to tackle complex incidents.
- Document & Communicate: Keep detailed records of changes and resolutions, providing clear status updates to clients.
- Onboard: Assist in integrating new clients and devices into our managed services platform.
What We're Looking For
Must Have:
- 2-4+ years in network operations or firewall support.
- Proven hands-on experience with Check Point (R80.x, SmartConsole, Gaia), Fortinet (FortiGate, FortiManager), or Palo Alto Networks (PAN-OS, Panorama).
- Strong networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs.
- Expertise with firewall rule sets, traffic troubleshooting, and log analysis.
- Experience with ticketing systems (ServiceNow, Jira) and remote monitoring tools.
- Excellent communication and client service skills.
Nice to Have:
- Relevant certifications (CCSA/CCSE, NSE4/NSE5, PCNSE).
- Experience with high-availability firewall setups and failover.
- Scripting or automation skills (Python, Bash).
- Knowledge of ITIL and service management practices.
- Familiarity with cloud networking/security (AWS, Azure).
Engineer employer: Eames Consulting
Contact Detail:
Eames Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Check Point, Fortinet, and Palo Alto Networks. Having hands-on experience or even personal projects using these tools can set you apart during interviews.
✨Tip Number 2
Network with professionals in the cybersecurity field, especially those who work with firewalls and network security. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to firewalls and network security. Being able to demonstrate your problem-solving skills in real-time will impress interviewers.
✨Tip Number 4
Showcase your communication skills during the interview process. Since the role involves client interaction, being able to explain complex technical issues in simple terms will highlight your suitability for the position.
We think you need these skills to ace Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in network operations and firewall support. Emphasise your hands-on expertise with Check Point, Fortinet, or Palo Alto Networks, as well as your understanding of networking fundamentals.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cybersecurity and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed and monitored firewalls or resolved incidents in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to firewall rule sets, traffic troubleshooting, and log analysis. If you have experience with ticketing systems or remote monitoring tools, be sure to include that as well.
Showcase Certifications: If you hold any relevant certifications such as CCSA/CCSE, NSE4/NSE5, or PCNSE, make sure to mention them in your application. This can set you apart from other candidates and demonstrate your commitment to the field.
How to prepare for a job interview at Eames Consulting
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Check Point, Fortinet, or Palo Alto Networks. Highlight specific projects where you configured firewalls or resolved network security incidents, as this will demonstrate your expertise and problem-solving abilities.
✨Understand the Company’s Services
Research the company’s cybersecurity solutions and managed services. Understanding their approach to network security will allow you to tailor your answers and show that you are genuinely interested in contributing to their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting skills. Prepare to walk through how you would handle specific incidents, such as a firewall breach or connectivity issue, detailing your thought process and the steps you would take to resolve the problem.
✨Demonstrate Strong Communication Skills
As client communication is key in this role, practice articulating complex technical concepts in simple terms. Be ready to explain how you would keep clients updated on incident resolutions and changes to their network security infrastructure.
