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- Tasks: Lead and develop a high-performing team of Underwriting Assistants while ensuring operational excellence.
- Company: Global specialty insurance organisation with a focus on teamwork and innovation.
- Benefits: Competitive salary, medical cover, wellbeing support, generous leave, and professional development.
- Why this job: Make a real impact by leading a dynamic team in a thriving insurance environment.
- Qualifications: Experience in Lloyd's, underwriting operations, and previous team leadership roles.
- Other info: Join a high-performing team with opportunities for growth and improvement.
The predicted salary is between 36000 - 60000 £ per year.
An established global specialty insurance organisation is seeking a Team Leader – Underwriting Services to oversee and develop a high-performing team of Underwriting Assistants. This role sits within Operations and plays a critical part in ensuring underwriting teams are supported by efficient, accurate, and compliant operational delivery. This is a hands-on leadership role suited to someone who enjoys balancing people management with operational excellence and continuous improvement.
What you’ll be responsible for:
- Leading, motivating, and developing a team of Underwriting Assistants (coaching, mentoring, performance management)
- Making sure underwriting support tasks are delivered accurately and on time, with strong controls
- Managing workload allocation, service levels, and team priorities — especially during peak periods
- Owning operational deliverables around month-end and quarter-end activities
- Working closely with underwriting teams and internal stakeholders to keep workflows smooth and aligned
- Spotting inefficiencies, proposing improvements, and helping implement better ways of working
- Supporting training, onboarding, and wider capability uplift across the operations function
- Ensuring standards are met for governance, compliance, and audit readiness
- Confident use of underwriting systems and operational MI/reporting
What we’re looking for (must-haves):
- Lloyd’s experience
- Solid insurance experience within underwriting operations
- Background as an Underwriting Assistant / underwriting operations professional
- Previous team leadership / supervision experience
- Exposure to process improvement, workflow redesign, or service uplift initiatives
What’s on offer:
A competitive package with strong benefits (including medical cover, wellbeing support, retirement provision, generous leave, and professional development support) within a high-performing, globally-backed insurance environment.
To apply for the role please email your CV to Christal.Bhayat@eamesconsulting.com or call +44 20 709 23241.
Team Leader, Underwriting Services in City of London employer: Eames Consulting
Contact Detail:
Eames Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Underwriting Services in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience in underwriting. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to underwriting services and think of examples from your past that showcase your leadership and operational excellence.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss how you've improved processes or led teams in previous roles. Use specific examples to demonstrate your ability to balance people management with operational tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader, Underwriting Services in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience and any relevant underwriting operations background to catch our eye!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve improved processes or led teams effectively. We love seeing how you’ve made a difference in your previous roles.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using bullet points and clear headings. This helps us quickly see why you’d be a great fit for the team.
Apply Through Our Website: While you can email your CV, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Eames Consulting
✨Know Your Underwriting Stuff
Make sure you brush up on your Lloyd's experience and solid insurance knowledge. Be ready to discuss specific underwriting operations you've been involved in, as well as any process improvements you've implemented. This shows you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in the past. Think about times when you motivated your team or managed performance issues. Highlighting your coaching and mentoring experiences will demonstrate that you can balance people management with operational excellence.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle peak periods or manage workload allocation. Think through potential scenarios and how you would ensure tasks are delivered accurately and on time. This will show your ability to think on your feet and maintain service levels under pressure.
✨Demonstrate Continuous Improvement Mindset
Come prepared with examples of inefficiencies you've spotted in previous roles and how you proposed improvements. Discuss any workflow redesigns or service uplift initiatives you've been part of. This will highlight your proactive approach and commitment to operational excellence.
