At a Glance
- Tasks: Lead and enhance claims operations for a growing syndicate.
- Company: Dynamic syndicate in growth mode with a focus on operational excellence.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Opportunity to influence senior stakeholders and work across various functions.
- Why this job: Make a real impact by improving claims processes and driving operational change.
- Qualifications: Strong Lloyd’s market experience and background in claims operations.
The predicted salary is between 56250 - 68750 £ per year.
An exciting syndicate in growth mode is looking to appoint a Claims Operations Manager to strengthen its claims function and help develop and drive operational excellence across the platform.
This is a broad, high-impact role sitting closely with the Head of Claims, with responsibility for improving the way the claims function operates, strengthening governance and using data to enhance performance.
The role
- Lead the day-to-day operational framework supporting the claims function.
- Review and improve claims processes, controls and workflows to create greater efficiency.
- Develop MI, KPIs and reporting to provide clear visibility of claims performance.
- Enhance oversight of delegated claims arrangements, including TPAs, coverholders and other third parties.
- Identify and manage operational risks, ensuring appropriate controls and authority structures are in place.
- Work closely with Underwriting, Risk, Compliance, Finance, Legal, Actuarial and Operations.
- Support claims-related projects, systems developments and wider business change.
About you
You will have strong Lloyd’s market experience, with a strong background in claims operations, governance or performance.
You should be comfortable working across functions, influencing senior stakeholders and turning data and insight into practical improvements.
Experience delivering operational change or claims projects, alongside a good understanding of Lloyd’s processes and reporting, would be highly advantageous.
This would suit someone who is commercially minded, proactive and highly organised, with the confidence to take ownership and make a tangible impact within a growing claims operation.
Claims Operations Manager in City of London employer: Eames Consulting
Join a dynamic and rapidly growing syndicate that values operational excellence and innovation in the claims sector. As a Claims Operations Manager, you will be part of a collaborative work culture that encourages professional growth and development, offering opportunities to influence key stakeholders and drive meaningful change. Located in a vibrant area, this role not only provides competitive benefits but also fosters an environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Operations Manager in City of London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Eames Consulting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Eames Consulting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Operations Manager in City of London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Eames Consulting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Eames Consulting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Eames Consulting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Eames Consulting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Eames Consulting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Eames Consulting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
