At a Glance
- Tasks: Support critical applications in insurance, troubleshoot issues, and optimise data flows.
- Company: Leading global insurance organisation with a focus on technology and data.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a highly regulated and innovative industry.
- Why this job: Join a dynamic team and make a real impact on core business operations.
- Qualifications: Experience in application support, SQL, and strong problem-solving skills.
The predicted salary is between 40000 - 50000 € per year.
A leading global insurance organisation is seeking an experienced Application Support Analyst to join their team. This role sits at the intersection of technology, data, and insurance, supporting critical applications used across underwriting, claims, and finance functions. You’ll play a key role in ensuring the stability, performance, and integrity of systems that underpin core business operations. This is an excellent opportunity for someone who enjoys hands-on troubleshooting, working with complex data flows, and collaborating with both technical and business stakeholders in a highly regulated environment.
Key Responsibilities
- Provide day-to-day support for business-critical applications, including underwriting and claims systems
- Investigate and resolve data and system issues across integrated platforms (downstream systems)
- Write and optimise advanced SQL queries (T-SQL) for troubleshooting and reporting
- Manage and maintain SQL Server databases (performance tuning, backups, optimisation)
- Develop and support SSIS data pipelines and SSRS reports
- Work closely with internal teams and third-party vendors to resolve incidents and implement enhancements
- Support system releases, upgrades, and change initiatives
- Ensure data accuracy, integrity, and traceability across systems
- Maintain documentation and support processes aligned with ITIL best practices
Application Support Analyst employer: Eames Consulting
Join a leading global insurance organisation that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact critical business operations. As an Application Support Analyst, you'll benefit from comprehensive training and development opportunities, ensuring your professional growth in a supportive environment. Located in a vibrant city, the company provides a competitive benefits package and fosters a strong sense of community among its employees, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Attend industry meetups or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your SQL queries, troubleshooting examples, and any projects you've worked on. This will give potential employers a taste of what you can bring to the table, especially in a hands-on role like Application Support Analyst.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to application support and SQL. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both techies and non-techies in this role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with SQL, troubleshooting, and any relevant projects that showcase your skills in supporting business-critical applications.
Showcase Your Problem-Solving Skills:In your cover letter, share specific examples of how you've tackled complex data issues or improved system performance. We love seeing how you approach challenges and what solutions you've implemented!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon unless it's relevant to the role. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Eames Consulting
✨Know Your SQL Inside Out
Since the role involves writing and optimising advanced SQL queries, make sure you brush up on your T-SQL skills. Prepare to discuss specific examples of how you've used SQL in past roles, including any complex queries you've written or performance tuning you've done.
✨Understand the Business Context
This position sits at the intersection of technology and insurance, so it's crucial to understand how application support impacts underwriting and claims processes. Research the company’s operations and be ready to explain how your technical skills can enhance their business functions.
✨Showcase Your Troubleshooting Skills
Be prepared to discuss specific instances where you've successfully resolved data or system issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your hands-on troubleshooting experience.
✨Familiarise Yourself with ITIL Best Practices
Since maintaining documentation and supporting processes aligned with ITIL is part of the job, it’s a good idea to brush up on ITIL principles. Be ready to talk about how you've applied these practices in previous roles to ensure data accuracy and integrity.
