At a Glance
- Tasks: Lead a team and manage a diverse portfolio of casualty claims across various sectors.
- Company: Established London Market insurance business with a focus on collaboration and innovation.
- Benefits: Competitive salary, professional development, and the chance to influence claims outcomes.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Join a respected firm and make a real impact in the casualty claims landscape.
- Qualifications: Strong casualty claims experience and previous leadership skills required.
The predicted salary is between 72000 - 88000 £ per year.
An established London Market insurance business is looking to appoint a Claims Manager to join its specialist casualty claims function.
This is an excellent opportunity for an experienced casualty claims professional who enjoys a balance of technical claims handling, team leadership, stakeholder engagement and portfolio oversight.
The successful candidate will manage a small team of claims professionals while retaining oversight of a varied casualty claims portfolio, predominantly focused on general liability and public liability across UK and Ireland business, with some exposure to international and US claims.
The portfolio includes claims across sectors such as retail, manufacturing and sport.
Key responsibilities will include: Managing and supporting a small team of casualty claims professionals, including workflow, development, performance and technical guidance.
Overseeing a portfolio of casualty claims from notification through to conclusion, including coverage, liability, quantum, reserving and settlement strategy.
Providing hands-on technical input on complex and high-value matters, including large loss reporting and escalation where required.
Ensuring claims are handled fairly, efficiently and in line with internal standards, regulatory requirements and service expectations.
Working closely with brokers, insureds, lawyers, loss adjusters, TPAs, underwriters, actuaries and other internal teams throughout the claims lifecycle.
Supporting client meetings, market engagement and claims review discussions where required.
Monitoring claims trends, portfolio performance and emerging legal or regulatory developments.
Maintaining strong file quality, accurate reporting and clear audit trails across the team.
Driving continuous improvement across claims handling, service delivery, reporting and operational processes.
Contributing to a collaborative, commercially aware and technically strong claims environment.
Requirements: Strong technical casualty claims experience gained within the London Market.
Previous people management, mentoring or team leadership experience.
A background handling general liability, public liability or wider casualty claims.
Confidence managing complex claims involving coverage, liability, reserving and negotiation.
Experience working with brokers, clients, panel lawyers, TPAs and internal stakeholders.
Strong analytical, organisational and decision-making skills.
The ability to manage competing priorities across both technical claims work and team management.
A collaborative approach, with the confidence to provide challenge and direction where needed.
Good awareness of relevant regulatory, legal and market developments.
Strong written and verbal communication skills, including the ability to present claims information clearly.
This role would suit a technically strong casualty claims professional who is ready to take on a broader leadership role, or an existing claims manager looking for a varied position within a respected London Market environment.
The position offers the opportunity to influence claims outcomes, support the development of a small specialist team and play an active role in the ongoing performance of a casualty claims portfolio.
Claims Manager employer: Eames Consulting Group
Join a leading global insurer as a Capital Modelling Analyst, where you will thrive in a collaborative and innovative work culture that prioritises employee growth and development. With access to advanced modelling techniques and mentorship from industry experts, this role offers a unique opportunity to enhance your analytical skills while contributing to impactful risk management decisions. Enjoy a supportive environment that values detail-oriented professionals and fosters a genuine interest in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Eames Consulting Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Eames Consulting Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Eames Consulting Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Eames Consulting Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Eames Consulting Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Eames Consulting Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Eames Consulting Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Eames Consulting Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
