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- Tasks: Lead student recruitment and admissions, ensuring a smooth journey from enquiry to enrolment.
- Company: Join West London College, dedicated to empowering learners and fostering diversity.
- Benefits: Enjoy 40 days holiday, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in students' lives while shaping the future of education.
- Qualifications: Strong communication skills and a passion for supporting prospective students.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
The predicted salary is between 33157 - 34907 £ per year.
Employer: West London College
Location: London, Greater London
Contract Type: Permanent
Hours: Full Time
Salary: £33,157 - £34,907 per annum
Posted: 15th January 2026
Start Date: As Soon As Possible
Job Reference: PRF 691/692/693
Department: Marketing and Student Recruitment
Reports to: Student Recruitment and Admissions Manager
About Us
At West London College, we are committed to Aiming High, Changing Lives. We provide education, training, and skills development that empowers our learners to succeed socially, academically, and economically. We value diversity and inclusion, and we strive to create an environment where every learner and staff member can achieve their full potential.
About the Role
West London College is seeking a proactive and customer-focused Student Recruitment and Admissions Lead to join our Marketing and Student Recruitment team. This is an exciting opportunity to play a key role in shaping the learner journey from first enquiry through to enrolment, ensuring a seamless, efficient, and welcoming experience for all prospective students. You will work collaboratively across college departments, supporting recruitment activity, managing admissions processes, and delivering high-quality information, advice, and guidance. Your role will be essential in helping the college meet its enrolment targets and providing exceptional service to students.
Key Responsibilities
- Student Support & Guidance: Provide comprehensive and impartial information, advice, and guidance (IAG) to prospective learners and stakeholders. Assess and advise on course enquiries, interviews, enrolment, and progression. Serve as a first point-of-contact for prospective students, resolving queries promptly and professionally.
- Admissions & Enrolment Management: Arrange appointments for interviews, assessments, and enrolments in line with Service Level Agreements (SLAs) and KPIs. Process applications and enrolments accurately, efficiently, and with a focus on a positive applicant experience. Manage learner records, data entry, and reporting to track conversion from application to enrolment and progression. Carry out fee assessments, enrolment, and cashiering tasks, ensuring accuracy and compliance with college processes.
- Operational & Administrative Duties: Update and maintain electronic processes, templates, letters, and forms to ensure smooth operations. Maintain accurate records and filing systems for easy access to learner information. Support internal and external Student Recruitment and Admissions events, providing information and guidance. Provide cover for colleagues and assist across college sites as required. Work occasional evenings and weekends to meet business needs. Ensure GDPR compliance and adherence to safeguarding policies when processing personal data.
- Continuous Improvement & Collaboration: Support the evaluation and development of department processes to improve service delivery. Work closely with reception, marketing, and curriculum teams to support the conversion of enquiries into enrolments. Proactively resolve issues, manage complaints, and report risks.
What we offer: 40 days holiday allowance, plus
Student Recruitment and Admissions Lead in London employer: Ealing, Hammersmith and West London College
Contact Detail:
Ealing, Hammersmith and West London College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment and Admissions Lead in London
✨Tip Number 1
Network like a pro! Reach out to current employees at West London College on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. Show us that you’re not just another candidate, but someone who truly aligns with our mission of 'Aiming High, Changing Lives'.
✨Tip Number 3
Practice your responses to common interview questions, especially around student support and recruitment strategies. We want to see how you can contribute to creating a seamless experience for prospective students.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Student Recruitment and Admissions Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Recruitment and Admissions Lead role. Highlight relevant experience in student support, admissions management, and any customer service roles you've had. We want to see how your skills align with our mission of empowering learners!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about education and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your proactive approach and commitment to providing exceptional service.
Showcase Your Collaborative Spirit: Since this role involves working closely with various departments, make sure to highlight any teamwork experiences. We love candidates who can demonstrate their ability to collaborate effectively and contribute to a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team at West London College!
How to prepare for a job interview at Ealing, Hammersmith and West London College
✨Know the College Inside Out
Before your interview, take some time to research West London College. Understand their mission, values, and the specific role of the Student Recruitment and Admissions Lead. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the key responsibilities of the role and prepare answers for common interview questions. For instance, be ready to discuss how you would provide impartial information and guidance to prospective students or how you would manage admissions processes efficiently. Use examples from your past experiences to illustrate your points.
✨Showcase Your Customer-Focused Approach
As this role is all about providing exceptional service to students, be prepared to demonstrate your customer service skills. Share specific examples of how you've resolved queries or complaints in a professional manner, and highlight your ability to create a welcoming environment for prospective learners.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the college is the right fit for you. Consider asking about the college's future plans for student recruitment or how they measure success in this role. It’s a great way to engage with the interviewers and leave a lasting impression.