Family Information & Outreach Officer in London

Family Information & Outreach Officer in London

London Temporary 32625 - 39875 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide high-quality information and guidance to families and professionals in Ealing.
  • Company: Ealing Council, dedicated to supporting diverse communities.
  • Benefits: Full-time contract with opportunities for professional development and community impact.
  • Other info: Join a busy team and engage in meaningful outreach activities.
  • Why this job: Make a real difference by improving access to vital services for families.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 32625 - 39875 £ per year.

Ealing Council is seeking a Family Information Officer on a full-time 18-month fixed-term contract to provide high-quality information and guidance to families and professionals.

You will handle enquiries across phone, email and in person, helping users access childcare, Early Help and SEND services.

Join a busy team, participate in outreach, and contribute to improving access to information for Ealing's diverse communities. DBS enhanced checks apply for safeguarding.

Family Information & Outreach Officer in London employer: Ealing Council

Ealing Council is an excellent employer, offering a supportive work culture that values teamwork and community service. As a Dust Cart Driver, you will enjoy stable hours with the potential for full-time employment, alongside opportunities for professional growth within local government services. Working in Ealing not only provides a chance to contribute positively to the community but also ensures a rewarding career path in a dynamic environment.

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Contact Details:

Ealing Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Information & Outreach Officer in London

✨Get Involved in Local Community Projects

One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!

✨Engage with Social Work Networks

Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.

✨Attend Workshops and Seminars

Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.

✨Apply Directly Through Our Website!

When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Ealing Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!

We think you need these skills to ace Family Information & Outreach Officer in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Flexibility
Teamwork
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Ealing Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.

Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.

Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Ealing Council. We recommend a two-page limit – make every word count!

Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!

How to prepare for a job interview at Ealing Council

✨Sharpen Your Empathy Skills

In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Ealing Council.

✨Know Your Frameworks

Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Family Information & Outreach Officer role at Ealing Council, so it's good to have a couple of insights ready to share.

✨Highlight Flexibility and Adaptability

Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.

✨Prepare for Scenario-Based Questions

Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Ealing Council that you can think critically and act effectively under pressure.