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For Companies At a Glance
- Tasks: Engage with care markets to source and negotiate support packages for adults and children.
- Company: Ealing Council, dedicated to creating inclusive and supportive communities.
- Benefits: Competitive salary, regular training, and a friendly work environment.
- Other info: Great transport links and a diverse community make Ealing an ideal workplace.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a passion for community support.
The predicted salary is between 34000 - 42000 £ per year.
Salary package
£40, £42,060.00 pa (inclusive), Grade 8
Job reference
EJR013280
Application Closing date
29/09/2025
Job Description
An exciting opportunity has arisen for two Support Brokers in our direct payments support team (Ealing Direct) covering adults and children\’s social care.
The successful candidate will play crucial role in engaging with our external care markets to source and negotiate community-based direct payment support packages for adults and children\’s services. The role will report to the Ealing Direct Team Manager
This is a busy and demanding role, the successful candidate will be involved in all aspects of the direct payments support process. The post requires the ability to communicate and negotiate effectively with borough residents and carers, and a wide range of external providers and partner agencies (both verbally and in writing).
You will receive regular support and training opportunities and experience the benefits of working with friendly and supportive colleagues. Ealing has a diverse range community amenities and excellent transport links, which helps make it a great place to live and work.
Ealing Council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults
This role is deemed resident facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.
Ealing Council is committed to creating good jobs and delivering on its connected communities\’ agenda. We are committed to equality of opportunity, to being fair and inclusive.
We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing\’s workforce.
Please note all applications will be determined on merit.
This post is subject to Ealing\’s enhanced vetting process.
Ex-Offenders Policy
Role Profile
Support Broker x2 employer: Ealing Council (London Borough of Ealing)
Contact Detail:
Ealing Council (London Borough of Ealing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Broker x2
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in social care or support roles. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to support brokerage. Think about scenarios where you had to negotiate or communicate effectively, as these will be key in your role.
✨Tip Number 3
Show your passion for community work! When you get the chance to speak with potential employers, let them know why you care about supporting adults and children in need. Your enthusiasm can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Support Broker x2
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Broker role. We want to see how you can engage with our external care markets and negotiate effectively!
Showcase Your Communication Skills: Since this role involves a lot of communication, both written and verbal, be sure to demonstrate your ability to convey information clearly in your application. Use examples that showcase your negotiation skills and experience working with diverse groups.
Highlight Your Commitment to Safeguarding: Ealing Council takes safeguarding seriously, so it’s important to express your understanding and commitment to protecting children and vulnerable adults. Share any relevant experiences or training that reflect this commitment.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Know Your Role
Before the interview, make sure you thoroughly understand the Support Broker role. Familiarise yourself with direct payments support processes and how they impact both adults and children's services. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would engage with residents and external providers. This will help you feel more at ease during the actual interview.
✨Showcase Your Negotiation Skills
Prepare examples of past experiences where you've successfully negotiated or sourced support packages. Highlight your ability to work collaboratively with various stakeholders. This will illustrate your capability to handle the demands of the role and your understanding of the care market.
✨Emphasise Your Commitment to Safeguarding
Ealing Council places a strong emphasis on safeguarding children and vulnerable adults. Be ready to discuss your understanding of these principles and how you would uphold them in your role as a Support Broker. This shows that you align with the council's values and are serious about the responsibilities that come with the position.