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- Tasks: Lead transformation in housing services and drive innovation for community improvement.
- Company: Ealing Council, dedicated to providing quality, affordable homes.
- Benefits: Competitive salary, permanent position, and the chance to make a real difference.
- Why this job: Shape the future of housing in Ealing and enhance residents' lives.
- Qualifications: Proven leadership in managing diverse housing portfolios.
- Other info: Join a passionate team committed to resident-led service design.
The predicted salary is between 111972 - 135195 £ per year.
Location: Ealing, Greater London, United Kingdom
Salary: £111,972 to £135,195 per annum
Position: Full-time, Permanent
Ealing Council’s Housing Strategy 2025-2030 sets out an ambitious and determined plan to tackle the borough’s acute housing challenges. Our vision is to ensure every resident has access to a good quality, genuinely affordable home within a thriving community that supports healthier and happier lives.
This role offers a significant opportunity to shape and lead transformation across our services, drive innovation, and strengthen partnerships that deliver real, positive change for residents. The Housing & Environment Directorate manages and maintains over 17,000 council homes, ensuring every resident has a safe, warm and welcoming place to live. We are committed to resident‑led service design, continuous improvement, and the highest standards of compliance, safety and accountability.
This newly created role carries a clear remit to deliver the highest levels of performance across the full landlord function. We are seeking an experienced leader with a strong track record of managing a large, diverse housing portfolio. Supported by a team of approximately 200 colleagues, you will ensure the delivery of safe, high‑quality and resident‑focused services for both tenants and leaseholders. You will lead services that not only meet statutory requirements and best practice but also drive the broader ambitions of the Council and our communities.
If you are passionate about improving outcomes for residents and helping to make Ealing an even better place to live, please refer to the role profile below.
Further information:
To set up an informal conversation about the role, please contact: Jennifer Whamyan, Senior Personal Assistant: WhaymanJ@ealing.gov.uk Phone: 020 8825 6219
Indicative timetable:
- Closing date for applications: Midnight, Sunday 22nd February 2026
- Preliminary / Technical interviews: w/c 2nd March 2026
- Final panel interviews: w/c 16th March 2026
Please note dates may be subject to slight change. If there are any dates within this timetable when you are not available, please let us know at the point of application.
How To Apply:
To apply for this role, please click the Apply button below and complete the application steps. You will be asked to upload: Your CV, and A Supporting Statement (maximum 2 pages of A4, approx. 1000 words). Your supporting statement should set out: Why you are interested in this role, What skills, experience and achievements you would bring, Evidence and outcomes demonstrating how you meet the key requirements of the role profile. Please also provide contact details for two referees, one of whom should be your current or most recent employer. Referees will only be contacted if you are shortlisted for the final stage and only with your permission. You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
Operational Director Housing employer: Ealing Council (London Borough of Ealing)
Contact Detail:
Ealing Council (London Borough of Ealing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Director Housing
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Ealing Council. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for those interviews! Research Ealing's Housing Strategy 2025-2030 and think about how your experience aligns with their goals. Show them you’re not just another candidate; you’re the one who can drive real change.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operational Director Housing
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understand what Ealing Council is looking for in an Operational Director Housing. This will help us tailor your application to highlight the skills and experiences that matter most.
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Make sure it clearly outlines why you're interested in the role and how your background aligns with the key requirements. Use specific examples to demonstrate your achievements and impact in previous roles.
Keep It Concise and Relevant: Remember, you have a maximum of 2 pages for your supporting statement. Be concise and focus on the most relevant experiences that showcase your ability to lead and innovate in housing services. We want to see quality over quantity!
Double-Check Your Application: Before hitting that 'Apply' button, give your application a thorough review. Check for any typos or errors, and ensure all required documents are uploaded. A polished application shows attention to detail, which is crucial for this role!
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Know Your Stuff
Before the interview, dive deep into Ealing Council’s Housing Strategy 2025-2030. Understand their goals and challenges, especially around providing affordable housing. This will show your genuine interest and help you align your experience with their vision.
✨Showcase Your Leadership Skills
As an Operational Director, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed large teams and diverse portfolios in the past. Highlight specific outcomes that reflect your ability to drive innovation and improve services.
✨Prepare for Scenario Questions
Expect questions about real-life scenarios you might face in this role. Think about challenges related to compliance, safety, and resident engagement. Practise articulating your thought process and decision-making strategies to tackle these issues effectively.
✨Engage with the Panel
Interviews are a two-way street! Prepare thoughtful questions about the council's current initiatives and future plans. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and career aspirations.
