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- Tasks: Support residents by managing housing documentation and delivering top-notch customer service.
- Company: A forward-thinking London local authority dedicated to community support.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community projects.
- Why this job: Make a real difference in people's lives while building your career in housing services.
- Qualifications: Strong admin skills, customer service experience, and ICT proficiency required.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A London local authority is seeking multiple Housing Assistants to provide essential support within its Housing Team. The role involves delivering customer-focused services, managing housing documentation, and assisting residents effectively.
Ideal candidates will have:
- Strong administrative skills
- Customer service experience
- Proficiency in ICT systems like Microsoft Word and Excel
This position requires a commitment to high-quality service and teamwork to achieve housing service targets. Applications are encouraged from diverse backgrounds, particularly those currently underrepresented in the workforce.
Resident-Focused Housing Assistant in London employer: Ealing Council (London Borough of Ealing)
Contact Detail:
Ealing Council (London Borough of Ealing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident-Focused Housing Assistant in London
✨Tip Number 1
Get to know the local authority's values and mission. When you walk into that interview, show us how your passion for customer service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Brush up on your administrative skills before the interview. We want to see you confidently handle housing documentation and demonstrate your proficiency in Microsoft Word and Excel. Practice makes perfect!
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. We love hearing real stories that showcase your teamwork and commitment to high-quality service. Make it memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re keen on diverse backgrounds, so let us see what unique experiences you bring to the table!
We think you need these skills to ace Resident-Focused Housing Assistant in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've effectively assisted residents or clients in the past, so share specific examples that demonstrate your commitment to high-quality service.
Be Organised and Detail-Oriented: Since the role involves managing housing documentation, it's crucial to showcase your strong administrative skills. We recommend mentioning any relevant experience with paperwork or data management to show us you're up for the task.
Familiarise Yourself with ICT Systems: Proficiency in Microsoft Word and Excel is key for this position. If you have experience using these tools, let us know! You could even mention specific tasks you've accomplished using them to give us a clearer picture of your skills.
Diversity Matters: We encourage applications from diverse backgrounds, so don’t hesitate to share your unique perspective or experiences. This can help us understand how you can contribute to our team and support our commitment to inclusivity.
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Know Your Stuff
Make sure you understand the role of a Housing Assistant and the specific responsibilities it entails. Brush up on customer service principles and be ready to discuss how your administrative skills can help manage housing documentation effectively.
✨Showcase Your ICT Skills
Since proficiency in Microsoft Word and Excel is key, prepare to demonstrate your skills. You might be asked about how you've used these tools in previous roles, so think of specific examples where you've created reports or managed data.
✨Emphasise Teamwork
This role requires collaboration within the Housing Team, so be prepared to talk about your experience working in teams. Share examples of how you've contributed to team goals and supported colleagues to achieve success together.
✨Diversity Matters
The local authority values diverse backgrounds, so don’t hesitate to share your unique perspective. Discuss how your experiences can contribute to a more inclusive environment and enhance the services provided to residents.
