At a Glance
- Tasks: Support individuals and families in rebuilding their lives through the Homes for Ukraine Scheme.
- Company: Ealing Council, dedicated to inclusive and resident-focused services.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Other info: Join a diverse team committed to equality and inclusion in a dynamic work setting.
- Why this job: Make a real difference in the lives of vulnerable residents and promote community integration.
- Qualifications: Experience in advocacy and support for vulnerable households, strong communication skills.
The predicted salary is between 29096 - 35562 £ per year.
- One Year Fixed Term Contract
- Grade: 10
- One Year Fixed Term Contract
- Ealing Council has an exciting opportunity for a
Resettlement Officer on a full-time basis.
Working within the Housing Demand service, you will play a key role in supporting individuals and families arriving through the
Homes for Ukraine Scheme to rebuild their lives and become active members of our community.
At Ealing Council, we are committed to delivering inclusive, resident-focused services and supporting some of our most vulnerable residents to achieve positive outcomes.
The Resettlement Officer role
This role supports the delivery of the Homes for Ukraine Scheme, ensuring Ukrainian guests and host households receive high-quality support to promote successful resettlement, integration and housing sustainability within the borough.
You will provide practical advice, casework support and coordination across a range of services, helping residents access housing, employment, education, healthcare and wider community opportunities.
As the Resettlement Officer you will
- Provide dedicated support to Ukrainian guests, sponsors and host households participating in the Homes for Ukraine Scheme.
- Support households through sponsorship breakdowns, rematching arrangements and moves into independent accommodation.
- Undertake welfare visits and assessments in accordance with government guidance and local procedures.
- Assist residents to access employment, education, healthcare, welfare benefits and community integration opportunities.
- Support households to secure and sustain private rented accommodation through housing sustainment, rent deposit and rent in advance assistance.
- Work collaboratively with council services, voluntary sector organisations, community groups and external partners to improve outcomes for refugees and resettled households.
- Maintain accurate records and reporting information to meet council and government requirements.
- Our ideal Resettlement Officer will have the below skills and experience:
- Experience of providing advocacy, casework and support to vulnerable households, particularly within the Homes for Ukraine Scheme.
- Knowledge of refugee resettlement programmes and the challenges facing displaced individuals and families.
- Understanding of welfare benefits, housing options and tenancy sustainment.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with residents and partners.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent IT skills, including Microsoft Word, Excel and Power Point.
- A commitment to equality, diversity and inclusion and delivering services within a diverse community.
- A full UK driving licence and access to a vehicle for business use, with the ability to travel across the borough to undertake home visits, welfare checks and support appointments.
- A working knowledge of SHARE is desirable.
Work Location: Perceval House, Ealing, with regular home visits, outreach work and community-based appointments across the borough.
You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
It is an exciting time to join us, here at Ealing Council.
If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.
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Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.
We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.
Please note all applications will be determined on merit.
This role is subject to Ealing Council’s enhanced vetting process.
- Closing date for applications: 20 November 2026
Resettlement Officer in London employer: Ealing Council (London Borough of Ealing)
Ealing Council is an exceptional employer, offering a supportive work culture that prioritises community impact and employee development. As a Housing Solutions Officer, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful difference in the lives of residents facing housing challenges in London.
Contact Details:
Ealing Council (London Borough of Ealing) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement Officer in London
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We think you need these skills to ace Resettlement Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
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Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
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How to prepare for a job interview at Ealing Council (London Borough of Ealing)
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In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
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