At a Glance
- Tasks: Lead transformation in housing services and drive innovation for community improvement.
- Company: Ealing Council, dedicated to providing affordable housing and enhancing community wellbeing.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Why this job: Shape the future of housing in Ealing and improve lives for residents.
- Qualifications: Proven leadership in managing diverse housing portfolios and a passion for community service.
- Other info: Join a team of 200 committed colleagues focused on high-quality resident services.
The predicted salary is between 111972 - 135195 £ per year.
Location: Ealing, Greater London, United Kingdom
Salary: £111,972 to £135,195 per annum
Position: Full-time, Permanent
Ealing Council’s Housing Strategy sets out an ambitious and determined plan to tackle the borough’s acute housing challenges. Our vision is to ensure every resident has access to a good quality, genuinely affordable home within a thriving community that supports healthier and happier lives.
This role offers a significant opportunity to shape and lead transformation across our services, drive innovation, and strengthen partnerships that deliver real, positive change for residents. The Housing & Environment Directorate manages and maintains over 17,000 council homes, ensuring every resident has a safe, warm and welcoming place to live. We are committed to resident‑led service design, continuous improvement, and the highest standards of compliance, safety and accountability.
This newly created role carries a clear remit to deliver the highest levels of performance across the full landlord function. We are seeking an experienced leader with a strong track record of managing a large, diverse housing portfolio. Supported by a team of approximately 200 colleagues, you will ensure the delivery of safe, high‑quality and resident‑focused services for both tenants and leaseholders. You will lead services that not only meet statutory requirements and best practice but also drive the broader ambitions of the Council and our communities.
If you are passionate about improving outcomes for residents and helping to make Ealing an even better place to live, please refer to the role profile below.
Further information:
- To set up an informal conversation about the role, please contact: Jennifer Whamyan, Senior Personal Assistant
- Closing date for applications: Midnight, Sunday 22nd February 2026
- Preliminary / Technical interviews: w/c 2nd March 2026
- Final panel interviews: w/c 16th March 2026
Please note dates may be subject to slight change. If there are any dates within this timetable when you are not available, please let us know at the point of application.
How To Apply:
To apply for this role, please click the Apply button below and complete the application steps. You will be asked to upload:
- Your CV
- A Supporting Statement (maximum 2 pages of A4, approx. 1000 words)
Your supporting statement should set out:
- Why you are interested in this role
- What skills, experience and achievements you would bring
- Evidence and outcomes demonstrating how you meet the key requirements of the role profile
Please also provide contact details for two referees, one of whom should be your current or most recent employer. Referees will only be contacted if you are shortlisted for the final stage and only with your permission.
You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
Operational Director Housing in London employer: Ealing Council (London Borough of Ealing)
Contact Detail:
Ealing Council (London Borough of Ealing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Director Housing in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research Ealing Council’s Housing Strategy and think about how your experience aligns with their goals. Practising common interview questions can help you feel more confident and ready to impress.
✨Tip Number 3
Show your passion! When you get the chance to speak with hiring managers or during interviews, make sure to express your enthusiasm for improving housing outcomes. Let them know why you care about making Ealing a better place to live.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role and keen to be part of the team driving positive change in the community.
We think you need these skills to ace Operational Director Housing in London
Some tips for your application 🫡
Show Your Passion: When writing your supporting statement, let your enthusiasm for the role shine through! We want to see why you're excited about improving housing in Ealing and how you can contribute to our vision of creating thriving communities.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in managing diverse housing portfolios. We’re looking for specific examples that demonstrate your leadership skills and commitment to resident-focused services.
Be Clear and Concise: Keep your supporting statement clear and to the point. We’ve got a lot of applications to review, so make it easy for us to see how you meet the key requirements by using bullet points or headings to structure your information.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Know Your Stuff
Make sure you thoroughly understand Ealing Council’s Housing Strategy and the specific challenges they face. Familiarise yourself with their goals for affordable housing and how your experience aligns with their vision. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As an Operational Director, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past roles where you've successfully managed large teams or diverse portfolios. Highlight how you drove innovation and improved services for residents.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about challenges you've faced in housing management and how you overcame them. Be ready to discuss specific outcomes and what you learned from those experiences.
✨Engage with the Panel
Interviews are a two-way street! Prepare thoughtful questions about the role and the council's future plans. This not only shows your interest but also helps you gauge if this is the right fit for you. Remember, they want to see your passion for improving outcomes for residents.
