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- Tasks: Lead a team to tackle homelessness and deliver impactful housing solutions.
- Company: Join Ealing Council, dedicated to creating inclusive communities and innovative housing strategies.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative environment.
- Qualifications: Degree level education or equivalent experience in housing or related fields required.
- Other info: Applications welcome from all backgrounds, especially those early in their careers.
The predicted salary is between 51000 - 59000 £ per year.
Join Ealing Council as a Housing Solutions Manager. Salary package: £59,739 to £63,159 pa inclusive - Grade 15. Application Closing date: 08/06/2025.
Monday to Friday, hybrid working, reports to: Head of Housing Solutions, Direct Reports: Up to 15 officers.
Are you passionate about tackling homelessness, providing strong operational management, and leading a dynamic team to make a lasting impact on people’s lives? If so, this is your opportunity to join Ealing Council.
Your role will include:
- Working collaboratively across teams within Housing Demand, the directorate, council and with partners delivering seamless end to end outcomes for residents.
- Delivering services across the full range of settings and channels to ensure best outcomes for residents, including face-to-face and home visits.
- Operating as part of a wider management team to manage the service in handling applications under Part VII of the Housing Act 1996 and ensuring compliance with the Homelessness Reduction Act 2017.
- Ensuring the housing solutions teams identify and prioritise assistance for vulnerable groups.
- Ensuring the provision of interim accommodation for applicants.
- Coordinating with various service providers to secure temporary housing solutions.
- Ensuring suitable long-term housing solutions for individuals owed a homelessness duty.
- Contributing to the development of strategies to prevent and reduce homelessness within the borough.
Key Responsibilities:
- Contributing and leading in ensuring that service policies, procedures, and processes are continuously developed.
- Contributing to a culture of continuous improvement and innovation.
- Managing and motivating the workforce, ensuring effective team management.
- Leading and managing assigned projects ensuring all allocated resources are organised effectively.
- Acting as the duty manager on a rota basis.
- Representing the department and Council at relevant meetings.
- Managing and monitoring budgets, interrogating financial records.
- Fostering effective communication with staff.
- Ensuring continuous professional development and mandatory training for staff.
- Supporting the Head of Service in identifying, assessing, and managing risks.
- Ensuring complaints, Members Enquiries and FOIs are completed within required timeframes.
Key performance indicators:
- Delivery of statutory and local performance indicators to maximise the prevention of homelessness.
- Reduction of cost in the service.
- Delivery of improvement projects within agreed timeframes and budgets.
What We’re Looking For:
- Significant experience in housing or related fields.
- In-depth knowledge of housing legislation, including the Homelessness Reduction Act 2017.
- Excellent communication and stakeholder engagement abilities.
- Strong understanding of local and national housing policies.
- Experience of leading, managing, and motivating a team.
- Strong project management skills.
Essential Qualifications:
- Educated to degree level or NVQ Level 4 or 5, or equivalent work experience.
- A Level 4 or 5 Certificate or Diploma in Housing.
- Membership in a relevant professional body.
- Evidence of Continuous Professional Development.
Why Join Ealing Council?
This is your chance to make a meaningful difference in the lives of residents. Ealing Council is committed to fostering diversity, inclusion, and excellence in service delivery.
Please note all applications will be determined on merit. This role is subject to Ealing Council’s enhanced vetting process. Closing date for applications: Midnight on Sunday 08 June 2025.
Ready to lead transformative change in housing solutions? Apply online now.
Housing Solutions Manager employer: Ealing Council (London Borough of Ealing)
Contact Detail:
Ealing Council (London Borough of Ealing) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Manager
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act 2017 and other relevant housing legislation. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with local councils. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Given that this role involves managing a team of up to 15 officers, showcasing your ability to lead effectively will be crucial during the interview process.
✨Tip Number 4
Research Ealing Council's current initiatives and challenges related to homelessness. Being knowledgeable about their specific context will allow you to tailor your responses and show that you're genuinely interested in making a difference in the community.
We think you need these skills to ace Housing Solutions Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Solutions Manager position. Highlight your relevant experience in tackling homelessness and operational management.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your knowledge of housing legislation, team management, and project delivery, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for addressing homelessness and your leadership abilities. Use specific examples from your past experiences to demonstrate how you can contribute to Ealing Council's goals.
Highlight Continuous Professional Development: Mention any relevant qualifications or training, such as your membership in professional bodies or certifications in housing management. This shows your commitment to ongoing learning and improvement in the field.
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act 2017 and other relevant housing legislation. Be prepared to discuss how these laws impact service delivery and your approach to managing homelessness solutions.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Share specific examples of how you've successfully managed projects or improved team performance, as this role requires strong operational management.
✨Showcase Stakeholder Engagement
Prepare to discuss your experience in collaborating with various stakeholders, including local authorities, charities, and community organisations. Emphasise your communication skills and ability to build partnerships that enhance service delivery.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations related to homelessness. Think about past experiences where you effectively addressed challenges and how you would apply those lessons in this role.
