At a Glance
- Tasks: Provide top-notch housing management services and support residents in their homes.
- Company: Join Ealing Council, a forward-thinking organisation dedicated to community welfare.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Be part of a supportive team in a dynamic work environment.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Strong communication skills and a passion for problem-solving are essential.
The predicted salary is between 32427 - 39633 £ per year.
Ealing Council have an exciting new opportunity for six Housing Officers available on a full-time basis. We are looking for talented Housing Officers who will embrace new ways of working, delivering services as part of a team responsible for providing a highly professional customer focused Housing Management service through estate-based hubs, residents’ homes, and hybrid working.
The Housing Officer role can be complex and requires the ability to work with changing priorities and to be flexible in your approach. Ealing Council’s Resident Services Department manage the council’s housing stock and staff provide a holistic housing service to residents; tailoring the service to meet customers’ individual needs and the changing ways in which our residents want to access our housing services.
Working as part of a housing hub team, you will provide a high-quality visible and accessible housing management service to residents across a range of tenures, finding creative and innovative ways to tackle local challenges. You will be responsible for the tenancy management of a patch of properties, ensuring that tenants receive great customer service for the duration of their tenancy, the efficient letting of homes, assisting residents to sustain their tenancies, managing the estate, managing the safety of residents and assets, estate inspections and resident engagement.
The successful candidate will ideally have experience of providing a holistic housing management service with a flexible attitude and a passion to improve the lives of residents. This role entails being a crucial interface between residents and other council and external services, therefore, to be successful in this role you will:
- be a strong communicator
- have the ability to work as part of a team
- have a natural flair for problem solving
- have excellent written and verbal communication skills
- be performance driven with initiative to assess complex situations and make decisions quickly and effectively
- be self-motivated
- be computer literate
This role is subject to Ealing Council’s enhanced vetting process. Ealing Council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check. You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you. Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive. Please note all applications will be determined on merit.
Closing date for applications: 2 weeks (We reserve the right to close or withdraw this vacancy early upon receiving sufficient suitable applications, so we recommend submitting your application as soon as possible.) Closing date: 28 August 2026.
Housing Officer employer: Ealing Council (London Borough of Ealing)
Ealing Council is an exceptional employer, offering a unique opportunity for the Impact Data Analyst role to contribute meaningfully to the community. With a strong commitment to equality and inclusivity, employees benefit from a supportive work culture that fosters professional growth and development. Located in Ealing, this role allows you to make a tangible difference in residents' lives while enjoying a collaborative environment focused on improving outcomes for all.
Contact Details:
Ealing Council (London Borough of Ealing) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Dive into Local Government Events
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We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ealing Council (London Borough of Ealing) and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Get to Know Public Sector Values
Before your interview with Ealing Council (London Borough of Ealing), dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ealing Council (London Borough of Ealing).
