At a Glance
- Tasks: Support families and children facing challenges, delivering targeted interventions and assessments.
- Company: Join Ealing Council in transforming family support services for local communities.
- Benefits: Enjoy flexible working, professional development, and a supportive work environment.
- Other info: Be part of a diverse team committed to equality and community wellbeing.
- Why this job: Make a real difference in children's lives while shaping the future of family support.
- Qualifications: Experience with vulnerable families and strong communication skills are essential.
The predicted salary is between 41511 - 43449 £ per year.
Ealing Council is delivering an ambitious vision for children and families through our Family Hubs and Best Start in Life Programme. Our Family Hubs bring together services and support in local communities, ensuring families can access the help they need early, preventing escalation of difficulties and improving outcomes for children. We are seeking passionate and experienced Family Support Workers to join this exciting new service and help shape the future of Family Hub delivery in Ealing. These posts are funded through the Department for Education's Best Start in Life programme.
As a Family Support Worker, you will provide direct early intervention and targeted support to children and families experiencing challenges that may impact wellbeing, development and family functioning. You will work alongside families to identify strengths, understand needs and develop practical support plans that improve outcomes and build resilience. The role requires strong relationship-building skills, partnership working and a commitment to strengths-based practice.
Key Responsibilities
- Deliver targeted support to children and families.
- Complete assessments and family support plans.
- Undertake home visits and community-based support.
- Deliver parenting and family learning activities.
- Support children to achieve improved developmental outcomes.
- Act as Lead Professional when appropriate.
- Coordinate multi-agency support around families.
- Monitor progress and measure outcomes.
- Promote safeguarding and child welfare.
About You
You will be an experienced practitioner who can engage families, manage complex situations and promote positive change.
Essential Experience
- Experience supporting vulnerable children and families.
- Experience undertaking assessments and support planning.
- Experience delivering targeted family interventions.
- Experience working within safeguarding frameworks.
- Experience of multi-agency working.
Essential Knowledge And Skills
- Knowledge of Early Help and family support approaches.
- Understanding of child development and family functioning.
- Ability to conduct effective assessments.
- Strong communication and relationship-management skills.
- Ability to work independently and manage competing demands.
- Commitment to strengths-based and trauma-informed practice.
What We Offer
- Local Government Pension Scheme.
- Flexible working arrangements.
- Extensive learning and development opportunities.
- Professional supervision and support.
- Employee wellbeing programmes.
- The opportunity to contribute to a major transformation programme supporting children and families across Ealing.
This post is subject to an Enhanced DBS check. This role is subject to Ealing Council’s enhanced vetting process. Ealing Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We welcome applications from all sections of our communities and are committed to building a workforce that reflects the diversity of Ealing. You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you. Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, particularly from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce. Please note all applications will be determined on merit.
If you require any further information please contact Beth Kelly on bkelly001@ealing.gov.uk. Closing date for applications 25 November 2026.
Family Support Worker - Best Start Family Hubs employer: Ealing Council (London Borough of Ealing)
Ealing Council is an exceptional employer, offering a supportive work culture that prioritises community impact and employee development. As a Housing Solutions Officer, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful difference in the lives of residents facing housing challenges in London.
Contact Details:
Ealing Council (London Borough of Ealing) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker - Best Start Family Hubs
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We think you need these skills to ace Family Support Worker - Best Start Family Hubs
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Ealing Council (London Borough of Ealing):Before hitting send, make sure to tailor your application specifically to Ealing Council (London Borough of Ealing)! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Ealing Council (London Borough of Ealing)
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
