Council Tax & Benefits Helpdesk Specialist (2-Year FTC)

Council Tax & Benefits Helpdesk Specialist (2-Year FTC)

Full-Time On-site
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Ealing Council's Contact Centre seeks a Council Tax and Housing Benefits Customer Service Officer to join the Customer and Transactional Services team. The role is full-time, 2-year fixed-term, 35 hours per week, based at Perceval House with borough-wide duties.

You will provide accurate advice on Council Tax and Housing Benefits, respond to resident enquiries and maintain records in line with policies. Excellent communication, strong analytical skills and a proactive approach are essential to

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Council Tax & Benefits Helpdesk Specialist (2-Year FTC) employer: Ealing Council (London Borough of Ealing)

Ealing Council is an exceptional employer, offering a supportive work culture that prioritises community impact and employee development. As a Housing Solutions Officer, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful difference in the lives of residents facing housing challenges in London.

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Contact Details:

Ealing Council (London Borough of Ealing) Recruitment Team