ICT Service Delivery Officer (Assets) in City of London

ICT Service Delivery Officer (Assets)

Join to apply for the ICT Service Delivery Officer (Assets) role at Ealing Council (London Borough of Ealing).

This is a fantastic opportunity to join our ICT & Data Management Department as a Service Delivery Officer (Assets). We are seeking a proactive and organised individual to join our stock and assets team, responsible for the provision and accurate recording of IT devices and assets.

As a Service Delivery Officer in our ICT & Data Management Department, you will play a key role in managing all hardware assets throughout their lifecycle, from delivery to disposal. You will ensure our processes for obtaining and deploying stock are followed, and that all assets are properly recorded and tracked in our databases.

This role is customer‑focused, outcome‑driven, and passionate about delivering excellent service. If you have a keen eye for detail, strong Word and Excel skills, and enjoy working in a fast‑paced environment, we would love to hear from you.

Key Responsibilities

• Ensuring all IT hardware assets are managed through their full lifecycle
• Obtaining, deploying, and recording stock as required
• Processing daily requests promptly and accurately
• Supporting stock tasks and project requirements as they arise
• Monitoring stock levels to meet business needs

Essential Skills

• Strong Word and Excel skills
• Excellent organisational abilities
• Attention to detail
• Ability to work collaboratively within a team

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Information Technology

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, and we particularly welcome applications from candidates who are entering the employment market in the early stages of their career or mid‑career professionals who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit. This post is subject to Ealing’s enhanced vetting process.