At a Glance
- Tasks: Manage admin tasks and sales enquiries while supporting the team.
- Company: Join Eakin Ltd, a leading supplier of number plates and promotional materials.
- Benefits: Negotiable salary, full-time hours, and career growth opportunities.
- Other info: Ideal for those looking to develop their skills in a thriving company.
- Why this job: Kickstart your career in a dynamic environment with a supportive team.
- Qualifications: Experience in administration, strong communication skills, and computer literacy.
The predicted salary is between 27800 - 31200 £ per year.
For over 30 years, Eakin Ltd has been supplying businesses throughout Ireland with quality number plates and creative printed promotional material. There is a fantastic opportunity for an Office and Sales Administrator to join Eakin Ltd and take your career to the next level within an established and growing company.
Role Details
- Position: Office and Sales Administrator
- Hours: Permanent, Full-time
- Salary: Negotiable and will reflect the experience of the successful candidate.
The Role
An Office and Sales Administrator position has arisen within our administration team. The successful applicant will be required to carry out the full range of administrative tasks and will also be responsible for ensuring that all sales enquiries are logged, monitored, and directed to the appropriate salesperson. Occasional receptionist duties may also be required.
Experience, Skills and Attributes Required
- Essential
- Proven experience in an administration or similar role.
- Computer literate and conversant with Word, Excel, and Outlook.
- Excellent customer service skills.
- Ability to multi-task and prioritise tasks.
- Ability to follow standards and demonstrate strong organisational and time management skills.
- High level of written and verbal communication skills.
- Ability to make decisions in a fast-paced environment.
- Ability to demonstrate attention to detail.
- Full valid UK/Irish driving licence.
- Desirable
- Educated to A-Level or equivalent standard.
- Previous experience in a telesales role.
- Experience of working in the motor trade industry.
How to Apply
If this role is of interest to you, please send your CV and a covering letter outlining how you meet the essential and desirable criteria.
Office and Sales Administrator TLNT1_NI in Armagh employer: Eakin Ltd
Eakin Ltd is an exceptional employer that values its employees and fosters a supportive work culture, making it an ideal place for an Office and Sales Administrator to thrive. With over 30 years of experience in the industry, the company offers competitive salaries, opportunities for professional growth, and a collaborative environment where your contributions are recognised and valued. Located in Ireland, Eakin Ltd provides a unique chance to be part of a dynamic team dedicated to delivering quality products and services.
StudySmarter Expert Advice🤫
We think this is how you could land Office and Sales Administrator TLNT1_NI in Armagh
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Eakin Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Eakin Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office and Sales Administrator TLNT1_NI in Armagh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Eakin Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Eakin Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Eakin Ltd!
How to prepare for a job interview at Eakin Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
