At a Glance
- Tasks: Lead projects and analyse business needs to improve healthcare solutions.
- Company: Join a family-owned global medical device company with a legacy of innovation.
- Benefits: Enjoy 25 days holiday, health cash plan, and a blended working bonus.
- Other info: Be part of a supportive team recognised as a Great Place to Work®.
- Why this job: Make a real impact in healthcare while developing your project management skills.
- Qualifications: Experience in project management or business analysis is essential.
The predicted salary is between 45000 - 55000 £ per year.
At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We’ve been recognised as a Great Place to Work®! And we’re proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we’re united by one mission: working together to improve lives - just like we’ve been doing for over five decades.
WHY JOIN US?
- Blended Working Bonus
- 25 days holiday plus bank holidays (rising to 28)
- Option to buy holiday days
- Wellbeing Programme
- Health Cash Plan
- Pension
- Life Assurance
- Enhanced Maternity/Paternity
- Cycle to Work Scheme
- Referral Scheme
- Long Service Awards
- Free Parking
ABOUT THE ROLE
The Project Manager & Business Analyst (PM/BA) plays a critical role in enabling the successful delivery of Data, Digital, and Process initiatives across Eakin Healthcare. Working at the intersection of business stakeholders, the Data Team, and the Process (ERP & systems) Team, the role ensures that projects are clearly defined, well prioritised, and delivered in a structured, controlled, and value driven manner. As Eakin Healthcare continues to scale through organic growth and acquisition, this role provides essential structure, discipline, and clarity across an increasingly complex data, systems, and process landscape. The PM/BA will take ownership of translating business needs into clear, actionable requirements and structured delivery plans allowing technical and process specialists to focus on execution and value creation rather than administrative overhead. This is a hybrid role combining project management discipline with strong business analysis capability, supporting initiatives across data platforms, reporting, ERP/process optimisation, system integrations, and digital transformation programmes. The PM/BA is accountable for delivery coordination, governance, and outcomes, while technical and process specialists retain accountability for solution design and build.
KEY RESPONSIBILITIES
- Project Management
- Plan, coordinate, and manage Data & Process projects from initiation through to delivery, ensuring clear scope, milestones, dependencies, and ownership.
- Maintain project plans, RAID logs, delivery timelines, and status reporting aligned to agreed governance.
- Support prioritisation of initiatives in collaboration with Data & Process leadership, balancing capacity, business value, and risk.
- Facilitate project forums, workshops, and steering updates as required.
- Track delivery progress, proactively managing risks, issues, and dependencies across teams and third-party suppliers where applicable.
- Business Analysis & Requirements
- Lead structured requirements gathering with business stakeholders using workshops, interviews, and process walkthroughs.
- Document business requirements, functional requirements, acceptance criteria, user stories, and process flows in a clear and consistent manner.
- Analyse current state (“as is”) and design future state (“to be”) processes, identifying inefficiencies, risks, and improvement opportunities.
- Ensure requirements are validated, signed off, and traceable through to delivery and measurable business outcomes.
- Act as the primary translation layer between business needs and technical / process delivery teams.
- Process & Change Enablement
- Support process re-engineering initiatives across ERP, data, and operational workflows.
- Ensure changes are clearly documented, communicated, and handed over into BAU with appropriate controls.
- Support business readiness and adoption by working with stakeholders to ensure changes are understood and embedded post-implementation.
- Contribute to continuous improvement by identifying repeat issues, delivery bottlenecks, and opportunities for standardisation.
- Other
- To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s Health and Safety policy.
- To adhere to the company’s Quality policy and Environmental policy.
- To undertake other duties as may be reasonably required.
WHAT WE’RE LOOKING FOR
Essential
- Proven experience in a Project Manager and/or Business Analyst role within IT, Data, Digital, or Process driven environments.
- Strong experience gathering, documenting, and managing business and functional requirements.
- Demonstrable ability to manage multiple workstreams and stakeholders concurrently.
- Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences.
- Strong analytical mindset with the ability to break down complex problems into structured, actionable components.
- Experience working with cross functional teams, including IT, Data, Finance, Operations, and Commercial functions.
- Experience operating within complex, multi-stakeholder or multi-entity environments.
Desirable
- Experience supporting Data, Analytics, ERP (e.g. Sage X3), or systems integration projects.
- Familiarity with pragmatically applying Agile, hybrid, or waterfall delivery approaches.
- Experience in process mapping and improvement methodologies (e.g. Lean, continuous improvement).
- Exposure to data governance, reporting, or analytics delivery environments.
- Experience working with third party vendors or implementation partners.
KEY WORKING RELATIONSHIPS
Internal
- Data Team – Data Operations Manager, Analyst Engineers, Data Engineers
- Process Team – ERP and systems process specialists
- Business Stakeholders – Finance, Operations, Commercial, Supply Chain, Manufacturing
- Digital Systems – Infrastructure, Applications, Security (as required)
- Senior Stakeholders – Executive sponsors and decision makers for prioritised initiatives
External
- Third Party Suppliers – ERP, data platform, and systems vendors
COMPETENCIES
- Manages Complexity: Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
- Plans and Aligns: Planning and prioritising work to meet commitments aligned with organisational goals.
- Optimises Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders.
- Business Insight: Applying knowledge of business and the marketplace to advance the organisation’s goals.
- Communicates Effectively: Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
The closing date for applications is: 12/06/2026. If we receive a high volume of applications, we may close this role earlier than planned.
Project Manager & Business Analyst in Cardiff employer: Eakin Healthcare
Eakin Healthcare is an exceptional employer that prioritises patient care and employee well-being, offering a supportive work culture where innovation thrives. With a comprehensive benefits package including a blended working bonus, generous holiday allowance, and a strong focus on employee growth through continuous improvement initiatives, Eakin Healthcare fosters a collaborative environment that empowers its team members to make a meaningful impact in the healthcare sector. Join us in our mission to improve lives while enjoying the unique advantages of working in a family-owned company recognised as one of the Best Workplaces in Healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager & Business Analyst in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings at Eakin Healthcare or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Eakin Healthcare’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about improving lives and fits right into our family-oriented culture.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about your past experiences in project management and business analysis, so make sure you’ve got some solid examples ready to go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Eakin Healthcare.
We think you need these skills to ace Project Manager & Business Analyst in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Project Manager & Business Analyst role. Highlight your relevant experience in project management and business analysis, especially in IT or data-driven environments. We want to see how your skills align with our mission at Eakin Healthcare!
Showcase Your Communication Skills:Since this role involves engaging with both technical and non-technical audiences, it's crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to show us you can effectively convey complex information.
Highlight Your Analytical Mindset:We love candidates who can break down complex problems into manageable parts. In your application, share examples of how you've tackled challenges in previous roles, particularly in gathering and documenting business requirements. This will help us see your analytical prowess!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team at Eakin Healthcare!
How to prepare for a job interview at Eakin Healthcare
✨Know the Company Inside Out
Before your interview, take some time to research Eakin Healthcare. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Given the role's focus on project management and business analysis, be ready to discuss specific scenarios where you've successfully managed projects or gathered requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Analytical Skills
As a PM/BA, you'll need strong analytical skills. Be prepared to discuss how you've tackled complex problems in the past. Bring examples of how you've broken down issues into manageable parts and implemented solutions that added value.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project priorities, and how success is measured in this role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
