At a Glance
- Tasks: Assist in customising stoma supplies and fulfilling customer orders with precision.
- Company: Join Eakin Healthcare, a family-owned global medical device company dedicated to care and innovation.
- Benefits: Enjoy 25 days holiday, health cash plan, wellbeing programme, and more!
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a meaningful impact in healthcare while working in a supportive environment.
- Qualifications: Competency in English and Maths, production experience, and effective communication skills.
The predicted salary is between 20000 - 25000 £ per year.
At Eakin Healthcare, care is at the heart of everything we do. We are a family-owned global medical device company driven by a simple vision: Where Care Leads, Hope Follows. For more than 50 years, we've been developing innovative healthcare solutions that make a meaningful difference to the lives of patients around the world. Today, our team of over 700 colleagues operates across three UK manufacturing sites, 12 international sales and distribution centres, and exports to more than 60 countries worldwide. From market-leading Ostomy and Respiratory therapies to our trusted Respond home delivery service, we're committed to improving lives through innovation, quality and exceptional care.
We don't just care for the people who use our products and services, we care for our colleagues too. That's why we're proud to be recognised as a Great Place to Work®, creating an environment where people can thrive, grow and make a real impact. If you're looking for a career with purpose, where your work matters and your contribution is valued, we'd love to hear from you.
WHY JOIN US?
- Bonus
- 25 days holiday plus bank holidays (rising to 28)
- Option to buy holiday days
- Wellbeing Programme
- Health Cash Plan
- Pension
- Life Assurance
- Enhanced Maternity/Paternity
- Cycle to Work Scheme
- Referral Scheme
- Long Service Awards
- Free Parking
ABOUT THE ROLE
The main role of the Production Operator is to assist in the cutting room, customising stoma supplies, to fulfil customer orders in a timely and accurate manner to meet Quality Standards and achieve Service Level Agreement and departmental KPIs.
KEY RESPONSIBILITIES
- Product customisation, order collation and packing, stock receipt, perpetual inventory checking, plus general warehouse and admin duties.
- Customising stoma pouches and supplies using sophisticated machinery and from time-to-time hand customising of stoma pouches.
- Customising stoma pouches in accordance with patient requests.
- Maintain accurate customer records and templates.
- Ensure all cutting quality issues are reported in good time.
- Ensure working areas are kept clean and tidy.
- Ensure stock is rotated.
- Ensure all documentation is correctly maintained.
- Assist with other duties as and when required.
Objectives
- Ensure all orders are customised and packed accurately.
- Ensure the working area is always well maintained.
- Ensure that all functions meet the Company ISO Quality Standards.
Measure of performance
- Number of complaints received regarding poor customisation.
- Has received full training to perform all above responsibilities.
Other
- To adhere to the company’s Equal Opportunities policy and Dignity at Work policy in all activities and to actively promote equality of opportunity wherever possible.
- To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s Health and Safety policy.
- To adhere to the company’s Quality policy and Environmental policy.
- To undertake other duties as may be reasonably required.
WHAT WE'RE LOOKING FOR
Essential
- Demonstrates competency in English and Maths.
- Computer experience.
- Experience of production environments.
- Ability to write clear and concise English.
- Ability to communicate effectively, both written and orally.
- Flexible and proactive.
Desirable
- Conscientious and able to act proactively and with limited direct supervision.
- Experience of warehouse environments.
KEY WORKING RELATIONSHIPS
Internal
- Team of 35+ working at the Cardiff Warehouse.
- Working closely with other internal departments to ensure a quality service maintained.
External
- Meeting and communicating with couriers acting on behalf of the business, plus any other visitors to the Cardiff DC site.
ADDITIONAL INFORMATION
Hours of Work: 37.5 hours between 09:00am – 17:00pm Monday to Friday with a 30-minute unpaid lunch break. Additional hours may be required to meet business need.
COMPETENCIES
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Values Differences: Recognising the value that different perspectives and cultures bring to an organisation.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Demonstrates Self-Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
The closing date for applications is: 28 July 2026. If we receive a high volume of applications, we may close this role earlier than planned.
Production Operator - Days in Cardiff employer: Eakin Healthcare
Eakin Healthcare is an exceptional employer that prioritises patient care and employee well-being, making it a fantastic place to work as a Production Operator. With a strong focus on innovation and a supportive family-owned culture, employees enjoy generous benefits such as up to 28 days of holiday, a health cash plan, and a comprehensive wellbeing programme. The company fosters growth and collaboration, ensuring that every team member contributes to improving lives while working in a safe and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Production Operator - Days in Cardiff
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Eakin Healthcare, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Production Operator - Days in Cardiff
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Eakin Healthcare specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Eakin Healthcare
✨Know Your Manufacturing Processes
Before you walk into the interview with Eakin Healthcare, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Eakin Healthcare value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
