People and Culture Officer in Cardiff

At Eakin Healthcare, we put patients at the heart of everything we do. We are a family‑owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We’ve been recognised as Great Place to Work®! And we’re proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women. At Eakin Healthcare, we’re united by one mission: working together to improve lives – just like we’ve been doing for over five decades.

WHY JOIN US?

• Blended Working
• Bonus
• 25 days holiday plus bank holidays (rising to 28)
• Option to buy holiday days
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking

ABOUT THE ROLE

Reporting to the People and Culture Business Partner, the People and Culture Officer is responsible for providing HR support and advice across Eakin Healthcare. The People and Culture Officer is also responsible for providing HR Administration support. This is a varied and busy role with exposure to a broad HR remit.

KEY RESPONSIBILITIES

• Act as the first point of contact, providing support, guidance and advice to managers and employees on day‑to‑day queries and ensuring the People and Culture Business Partner is aware of any matters requiring action or escalation.
• Assist the People and Culture Advisor to review and develop all HR policies and procedures annually, ensuring compliance with relevant statutory legislation.
• Liaise with external Occupational Health as and when required.
• Facilitate the new starter induction and coordinate the new starter checklist.
• Support the People and Culture Advisor as notetaker to resolve ER issues quickly.
• Provide support on Human Resource project activities.
• Prepare HR reports and information for Management meetings as and when requested.
• Maintain HRIS (Bamboo) to ensure all records are kept up to date, run mail merges when necessary, set up new records for starters and maintain the online employee system.
• Assist with recruitment administration, processing application forms, equal opportunity monitoring and scheduling interviews.
• Co‑ordinate the new starter process including pre‑boarding and induction plans.
• Right to work checks, payroll starter and benefits administration, and reference requests.
• Maintain Time & Attendance system to ensure time keeping and attendance is correctly recorded and fit notes or self‑certificates are received where necessary and provided to central payroll.
• Assist with planning and administration of Learning & Development events and initiatives as required.
• Assist in administration of annual pay review and bonus cycles, including distribution of compensation statements.
• Adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and actively promote equality of opportunity wherever possible.
• Be responsible for own health and safety and that of colleagues in accordance with the company’s Health and Safety policy.
• Adhere to the company’s Quality policy and Environmental policy.
• Undertake other duties as reasonably required.

WHAT WE’RE LOOKING FOR

Essential

• Experience within a HR support role, ideally within a similar environment.
• 3rd level qualification and/or CIPD certification or working towards such a qualification.
• A high level of integrity and the ability to maintain confidentiality and discretion at all times.
• Good understanding of HR process within the employee life cycle.
• Excellent organisational skills, with the ability to work independently, under pressure and meet challenging deadlines while maintaining strong attention to detail.
• Excellent knowledge of MS Office particularly Excel.
• Clear communication skills both written and oral.

Desirable

• Ambitious, driven, keen to learn and develop skills.
• Good at problem solving, can generate solutions and see the best way forward.
• Enjoys working as part of a collaborative team and able to work autonomously.
• Has a passion for HR.

ADDITIONAL INFORMATION

Travel occasionally as and when required to meet business needs. Be prepared to undertake any internal/external training as required.

COMPETENCIES

• Customer Focus – Build strong customer relationships and deliver customer‑centric solutions.
• Action Orientated – Take on new opportunities and tough challenges with urgency, energy and enthusiasm.
• Optimises Work Processes – Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Communicates Effectively – Deliver multi‑mode communications that convey a clear understanding at the unique needs of different audiences.
• Instils Trust – Gain the confidence and trust of others through honesty, integrity and authenticity.
• Self‑Development – Actively seek new ways to grow and be challenged using formal and informal development channels.
• Nimble Learning – Learn through experimentation when tackling new problems, using successes and failures as learning fodder.
• Being Resilient – Rebound from setbacks and adversity when facing difficult situations.

The closing date for applications is 13 February 2026. If we receive a high volume of applications, we may close this role earlier than planned.