At a Glance
- Tasks: Lead shifts, support team operations, and deliver excellent customer service.
- Company: Join The Reject Shop, part of global retail leader Dollarama.
- Benefits: Ongoing training, guaranteed hours, team discounts, and instant pay access.
- Other info: Dynamic environment with a clear pathway to leadership roles.
- Why this job: Kickstart your retail management journey with growth opportunities and hands-on experience.
- Qualifications: Retail experience preferred; strong communication and teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions and a refreshed customer experience ahead, our store teams play an important role in delivering everyday value to customers.
In this position, you’ll lead shifts more frequently, support day-to-day store operations, and guide team members to deliver great customer experiences — particularly during periods when a Store Manager or Assistant Store Manager is not in-store. This role is well suited to someone on a pathway toward retail management, with the potential and motivation to grow into future leadership roles. Training and development will be provided to support you in building your leadership capability.
What you’ll be doing:
- Leading shifts and supporting the smooth operation of the store
- Supporting and guiding team members to follow store operational and safety processes
- Acting as a point of contact for the team when management is not present
- Assisting customers and delivering friendly, helpful service
- Operating registers and handling transactions
- Stocking shelves and maintaining store presentation
- Supporting day-to-day store operations and priorities
What you’ll bring:
- Previous retail experience and exposure to team leadership (preferred)
- A reliable and confident approach to work
- Ability to support, guide and influence team members on shift
- Strong communication and teamwork skills
- Ability to work on your feet for extended periods
- Ability to lift and move stock up to 16kg and use ladders safely
- Availability to work across weekdays, weekends and peak trade periods based on store requirements
Training will be provided to support you in the Team Leader role.
What we offer:
- Ongoing training and development to build your leadership and management capability
- A clear pathway toward future leadership and management opportunities
- A part-time roster with guaranteed hours, plus the opportunity to work additional hours if you choose
- Team Member discount for you and an immediate family member
- Instant access to your pay with Humanforce
- Thrive Employee Assistance Program (EAP) with free, confidential support
Ready to take the next step in your retail leadership journey? Apply now and join The Reject Shop team.
Please note: Due to the high volume of applications we receive, only candidates who meet the role criteria will be contacted. All unsuccessful applicants will be notified via email.
Retail Casual Team Member - Eaglevale employer: Eaglevale
The Reject Shop, now part of the global retail leader Dollarama, offers an exciting opportunity for growth and development in a dynamic retail environment. With a strong focus on training and leadership pathways, employees can expect to enhance their skills while contributing to a team that values customer service and operational excellence. Located in Eaglevale, our store fosters a supportive work culture where team members are encouraged to thrive and take on leadership roles, making it an excellent employer for those looking to advance in their retail careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Casual Team Member - Eaglevale
✨Tip Number 1
Get to know the company! Research The Reject Shop and Dollarama, and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their transformation.
✨Tip Number 2
Practice your leadership skills! Since this role involves guiding team members, think of examples from your past experiences where you've led a team or helped someone out. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Be proactive! If you get the chance, visit the store before your interview. Observe how the team operates and the customer interactions. This will give you valuable insights to discuss and show that you're already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with the digital side of retail, which is super important in today’s job market.
We think you need these skills to ace Retail Casual Team Member - Eaglevale
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Casual Team Member role. Highlight your previous retail experience and any leadership roles you've had, as this will show us you're ready to step up!
Show Your Personality:We love seeing a bit of your personality in your application! Don’t be afraid to let your enthusiasm for customer service and teamwork shine through. It helps us get a feel for who you are beyond just your qualifications.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate clarity!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Eaglevale
✨Know the Company Inside Out
Before your interview, take some time to research The Reject Shop and its recent transformation under Dollarama. Understanding their values, mission, and the changes they’re implementing will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Leadership Skills
Since this role involves stepping into a leadership position, be prepared to discuss your previous experiences in retail and how you've guided or supported team members. Use specific examples that highlight your ability to lead shifts and manage day-to-day operations effectively.
✨Demonstrate Strong Communication
Effective communication is key in retail, especially when acting as a point of contact for your team. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved customer issues or helped a colleague.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle store operations. Think about situations where you had to make quick decisions or manage stock levels under pressure. Being able to share these experiences will set you apart from other candidates.
