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- Tasks: Be the IT go-to for Global Procurement, driving tech solutions and enhancing processes.
- Company: Join Smith+Nephew, a leader in innovative medical technology.
- Benefits: Enjoy flexible work, health perks, bonuses, and opportunities for growth.
- Why this job: Make a real impact by bridging IT and procurement in a dynamic environment.
- Qualifications: 7+ years in IT or procurement, with strong relationship-building skills.
- Other info: Embrace a culture of diversity and community while advancing your career.
The predicted salary is between 36000 - 60000 £ per year.
The IT Procurement Business Relationship Manager (BRM) serves as a strategic liaison between IT and the Global Procurement & GBS Source To Pay organizations. This individual will work closely with key stakeholders involved in the end-to-end Procurement process to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall Procurement strategy.
As the primary IT point of contact for the Global Procurement Leadership Team, the BRM will help identify opportunities to improve processes through technology, manage the intake and prioritization of enhancement ideas, and guide initiatives from concept to delivery with support from the broader IT organization. The BRM is also accountable for managing system escalations and ensuring timely resolution of service disruptions, acting as a key player in maintaining operational excellence.
What will you be doing?
- Strategic Partnership & Engagement
- Serve as the trusted IT partner for Global Procurement leadership across Direct & Indirect and GBS Operational Procurement teams (PTP).
- Facilitate ongoing dialogue between IT and Procurement stakeholders to ensure full alignment and mutual understanding of priorities.
- Translate Procurement strategies into an actionable technology roadmap in collaboration with Enterprise Architecture and IT leadership using advanced technologies including Artificial Intelligence.
- Project & Initiative Leadership
- Collaborate with Project Managers and Business Analysts to scope and execute approved projects and enhancements.
- Monitor project progress, manage stakeholder expectations, and ensure business readiness for change.
- Track benefits realization and user adoption post-implementation.
- Technology Roadmap & Portfolio Management
- Develop and maintain a technology roadmap aligned with business goals.
- Identify, evaluate, and prioritize enhancement opportunities and innovations based on business value and feasibility.
- Ensure initiatives are aligned with enterprise IT standards, cybersecurity policies, and compliance requirements.
- Operational Excellence
- Act as the escalation point for system performance issues and outages impacting Procurement operations.
- Coordinate with IT and business teams to plan system outages to minimize impact.
- Coordinate with IT operations, support teams, and vendors to ensure swift resolution and clear communication.
- Plan, lead and deliver project and enhancement delivery in an agile manner to remove risks associated to End of Life and security as well as smaller non-ERP maintenance projects.
- Hold the delivery execution teams accountable in achieving scope, schedule, financial & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution delivery management process.
- Collaborate with and leverage IT COEs and shared service capabilities.
- Ensure the project success metrics are met and technology investment delivers business value in line with expectations.
What will you need to be successful?
- Education
- Bachelors degree in Information Technology, Procurement or Supply Chain, Business Administration, or a related field (Masters preferred).
- Licenses/ Certifications
- Business Analysis, ITIL, Project Management, Agile.
- Experience
- 7+ years of experience in IT or Procurement / Supply Chain roles, with at least 3 years in a business relationship or IT program leadership capacity.
- Competencies
- Proven track record in building strategic partnerships and delivering technology-enabled business outcomes.
- Familiarity with ERP systems (SAP preferred), Ariba and Source To Pay solutions.
- Strong understanding of Sourcing, Contracting, Operational Procurement and Payables technologies.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to manage competing priorities in a complex, matrixed organization.
- Experience of managing 3rd parties and 3rd party delivered services.
- Preferred
- Any of the ITSM Frameworks.
- Strong knowledge of medical device or regulated life science industry supply chains & procurement processes.
You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity.
Your Future: annual bonus, life insurance, company stock saving plan.
Work/Life Balance: paid volunteering hours, flexible approach.
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform.
Flexibility: possibility of working in hybrid model.
Training: Hands-On, Team-Customised, subsidies for language classes, certifications and postgraduate studies.
Extra Perks: referral bonus, recognition program, mentoring program.
IT Business Relationship Manager, Procurement in Watford employer: Eagleston Financial Group
Contact Detail:
Eagleston Financial Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Relationship Manager, Procurement in Watford
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at Smith+Nephew. A friendly chat can open doors and give you insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching the latest trends in IT procurement and how they relate to the role. Show us that you’re not just familiar with the basics but also passionate about how technology can enhance procurement processes.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've built strategic partnerships or led successful projects in the past. We love hearing about real experiences that demonstrate your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace IT Business Relationship Manager, Procurement in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IT Business Relationship Manager role. Highlight your experience in IT and Procurement, and show how your skills align with the job description. We want to see how you can bring value to our team!
Showcase Your Strategic Thinking: In your application, emphasise your ability to build strategic partnerships and deliver technology-enabled outcomes. Use specific examples from your past experiences that demonstrate your understanding of procurement processes and how you've successfully managed projects.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let us see your best self without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people quickly. Plus, you can explore more about our culture and values while you're there!
How to prepare for a job interview at Eagleston Financial Group
✨Know Your Stakeholders
Before the interview, research the key stakeholders in the Global Procurement Leadership Team. Understand their roles and how they interact with IT. This will help you demonstrate your ability to build strategic partnerships and show that you’re already thinking about collaboration.
✨Showcase Your Tech Savvy
Be prepared to discuss your experience with ERP systems, especially SAP and Ariba. Highlight specific projects where you’ve used technology to improve procurement processes. This will illustrate your capability to translate procurement strategies into actionable technology roadmaps.
✨Demonstrate Agile Mindset
Since the role involves project leadership in an agile environment, be ready to share examples of how you've successfully managed projects using agile methodologies. Discuss how you’ve adapted to changes and ensured stakeholder engagement throughout the project lifecycle.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially regarding system performance issues or service disruptions. Think of examples where you’ve coordinated with IT and business teams to resolve issues swiftly and effectively, showcasing your operational excellence.
