Training Lead: ETRM Implementation Programme in London

Exciting opportunity for a Training Lead to join the Change Management Team for a large ETRM Implementation Programme at this global Energy company.

12 Month Contract, 3 Days Office/ Hybrid Working.

This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions.

Working on a large ETRM Implementation Programme to help design the Training strategy and oversee and coordinate the training-related activities required to embed and sustain the right capabilities across the commodities within Trading & Supply. The Training Lead role will report to the Business Change Management Lead on the Programme. The role is both strategic and delivery-focused and will be part of the Change & Engage team within the Programme. It is a key role on the programme, with user capability & learning being a fundamental pillar to the success of the programme.

• Apply a structured methodology to further develop the overall Learning Approach and Plans for the programme. This includes for all impacted audience groups across Trading & Supply.
• Provide steer, direction and oversight of resources supporting the Training delivery aspects of the programme, such as Business Analysts, Change Managers, Process Experts etc.
• Work closely with the Business Change Managers, Business Product / Process Owners, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements.
• Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model.
• Oversee the development of all learning related material and packages, including eLearning, classroom/virtual training, on-the-job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery.
• Work with third party providers to update current eLearning modules for the next implementations.
• Develop, oversee and manage the training delivery schedule, including coordinating training invites, trainer allocation and availability, and managing the master schedule.
• Work with IT teams and other necessary stakeholders to ensure training and demo environments are set up and available for training delivery where required.
• Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge.
• Provide quality control of all learning packages, ensuring consistency and high standards are met.
• Develop an approach for assessing and monitoring the effectiveness of all training delivery across all user groups.
• Work with L&D, HR and other teams to ensure training approach and curricula is aligned to best practice.
• Ensure the training approach is ultimately embedded into business-as-usual processes.

• Proven ability to support the learning and development of employees and to evaluate competencies.
• Proficiency in scoping, developing, and delivering training materials to a diverse audience.
• Confidence and ability to work in high-ambiguity work environment.
• Exceptional problem-solving skills with a focus on finding practical solutions.
• Strong relationship & stakeholder management skills.
• Strong communication skills, both oral and written.
• Resilient and able to manage challenge and resistance.
• Excellent planning, organising and time management skills.

• Good understanding of Trading & Supply processes and operations.
• Good expertise in initiating a training approach and managing training related activities.
• Proficient in transformational change and change management methods.
• Strong level knowledge and skills across various disciplines including Learning Strategies, Training Needs Analysis, Learning Design, Competency & Knowledge Management, Training Delivery, and Change Planning.

This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills.