Newton Abbot Depot Manager Vacancy

Located at: Eagle Plant, 18 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon, TQ12 6RY

Hours: Monday to Friday 7.30am to 5.00 pm – additional hours may be required as business needs demand

Direct Reportees: Hire Controller, Service Manager, Fitters and Drivers

Competitive Salary and benefits package will be discussed during interview.

Eagle Plant are an Employee Owned Business – meaning everyone who works for us is a part owner (“Co-owner”) of the business whilst they remain employed by Wessex Eagle Limited. The financial interests of the employees are held in Trust and managed by the Trustee Board, two of which are elected Co-owners. After a qualifying period you gain access to all benefits of being a Co-Owner, such as profit share payouts twice a year and you may wish to take part in our Employee Council, held four times a year and has an elected representative (Councillor) from each depot as member on the Council.

We are looking for a Depot Manager for our Newton Abbot Plant Hire Branch in Devon. This is a rare opportunity that doesn’t come up often! Grab the chance now and apply to work for a business that has been trading for 50 years and has now been Employee owned for 10 years!

What would my Key Accountabilities be?

• As the Depot Manager you will ensure that all operational work is carried out within agreed budgets and timescales in accordance with Company standards and ensure the Company’s reputation is maintained through adherence to Quality and Customer Care procedures.
• The Depot Manager will oversee management of all depot based Operational staff requirements – including, but not limited to: motivation, communications, training, and appraisals, individual development, recruitment, attendance and conduct and ensure company procedures and guidelines are followed and adhered to.
• Work with and under the direction of the Transport Department to ensure that the Company’s transport policies and Vehicle Standard Operating Procedures are adhered to and oversee the local depot transport operation to ensure compliance with these policies and procedures.
• Maintain an atmosphere of teamwork through positive leadership and clear communication of local strategy, goals and performance expectations.
• Deliver depot performance to a predetermined minimum turnover and net margin target.
• Prepare regular progress reports and attend meetings to discuss same.
• Monitor workforce productivity and make improvements or take corrective action as required and assist with the development and management of any incentive schemes.
• Ensure that all costs are kept controlled and are accounted for in an accurate and timely manner.
• Maintain and enhance good working relationships with existing customers and actively seek new business leads for our sales team where appropriate, including regularly using and updating the Depot Social Media platforms, with assistance from our Marketing Department.
• Raise customer awareness and the profile of our Company, by developing professional relationships with small/medium construction companies, as well as large national contractors.
• Develop relationships with potential new customers and promote the company’s quality of plant and service standards.
• Inform Regional Sales Managers of potential new customers – including “out of area” ones.
• Ensure security and accountability of hire fleet and the Depot – and maintain Site Key Holder responsibilities.
• Dress smartly at all times (branded clothing and PPE provided).
• Promote and organise cross hires from other suppliers for customers, when required.
• Identify reasons for lost hires (e.g. lack of equipment, transport, service).
• Hold monthly communication meetings with all staff and record attendance and findings.
• Ensure customer invoice queries are dealt with promptly and accurately, keeping the Company’s Credit Control Department informed.

What else are we looking for in a Depot Manager?

• Promote measures to ensure fairness and equality of opportunity, politeness and consistency in dealing with all employees, customers, suppliers and the general public.
• Help implement and maintain our health and safety, environmental and quality procedures.
• Assist with improving working methods, using resources cost-effectively and suggesting changes where required.
• Ensure that the Company’s transport policies, processes and our safe systems of work are followed by all members of your team.

Confidentiality: The post holder must maintain the confidentiality of all information about staff, customers and all other aspects of the business, in particular compliance with the Data Protection Act 1998.

Health and Safety: All employees must be aware of the responsibilities placed upon them under the Health and Safety at Work etc Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe environment for all employees and visitors.

The Company’s safety and environmental procedures are listed within the QHSE Handbook issued to all employees.

The post holder must at all times be diligent towards their responsibilities of the company Equal Opportunities Policy.

Employee Ownership: The successful candidate will support and encourage the depot workforce to engage with Employee Ownership and promote it as a different and beneficial way of doing business to our customers and suppliers.

If you require more information about the post, please contact Shaun Legg using the email address above. Don’t miss your chance to join our amazing company with helpful colleagues, and a friendly approachable management team!