Head of Services and Quality

Head of Services and Quality

Full-Time Home office (partial)
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At a Glance

  • Tasks: Lead and enhance services to support communities affected by mental health and domestic abuse.
  • Company: Join EACH, a charity dedicated to making a difference in people's lives.
  • Benefits: Competitive salary, pension scheme, and commitment to staff development.
  • Other info: Flexible working options available across various locations.
  • Why this job: Make a real impact in the community while advancing your leadership skills.
  • Qualifications: Proven leadership experience in charity or health sectors required.

EACH is a specialist charity supporting individuals, families and communities affected by mental health, domestic abuse, alcohol and substance misuse. We are expanding our team and are recruiting talented, values-led people who want to help strengthen services and improve outcomes for the diverse communities we serve.

This is a senior leadership role providing strategic and operational oversight of EACH’s services, quality systems and performance. We are looking to hire an individual who has leadership experience to provide strategic and operational oversight of EACH’s services, quality systems and performance.

You will have:

  • Substantial experience of leading services and managers
  • Quality assurance
  • Operational planning
  • Risk management
  • Partnership working within a charity, health, social care or related environment

You will need:

  • Track record of operational and service leadership and/or management experience within the voluntary/charity, health, social care or public sector
  • Relevant leadership or management qualification minimum Level 5 or equivalent substantial experience
  • Experience of managing services or teams and providing line management, supervision and support
  • Demonstrable experience of quality assurance and/or service improvements that improve outcomes and impact
  • Experience of working constructively with colleagues, funders, commissioners, local partnerships and other stakeholders

Deadline for applications: 9:00am on 18th September 2026

Interviews: 24th September 2026

EACH offer a 3 – 6% contributory pension scheme dependent on employee’s contributions and have a commitment to staff development and training. EACH is an Equal Opportunities Employer. EACH does not sponsor visas under the Skilled Worker route or other sponsored work routes. Candidates must therefore already hold immigration permission that allows them to work in the UK, without sponsorship from EACH, for the duration of the initial contract or appointment period.

Head of Services and Quality employer: Each Counselling and Support

EACH is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture and a commitment to quality services, staff enjoy flexible working arrangements and opportunities for career advancement across various locations. Joining our team means being part of a mission-driven organisation that values collaboration and innovation in the heart of Ealing.

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Contact Details:

Each Counselling and Support Recruitment Team

We think you need these skills to ace Head of Services and Quality

Leadership Experience
Quality Assurance
Operational Planning
Risk Management
Partnership Working
Service Leadership
Management Qualification (Level 5 or equivalent)