At a Glance
- Tasks: Lead process optimisation and ensure compliance across all departments.
- Company: Dynamic organisation in Banbury focused on governance and quality management.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing operational processes and promoting best practices.
- Qualifications: Experience with ISO 9001, strong analytical skills, and excellent communication.
- Other info: Collaborative environment with a focus on continuous improvement and accountability.
The predicted salary is between 34000 - 46000 £ per year.
We are seeking a highly organised and analytical Process & Compliance Manager to join an Organisation based in Banbury. This is a pivotal role within the business, working closely with the Operations Manager and reporting to the Operations and Sales Directors. You will play a key part in strengthening governance, enhancing operational processes, managing risk, and ensuring regulatory compliance across all departments including Operations, Finance, Customer Service, Sales, and Marketing. A major focus of this role will be supporting the introduction and implementation of ISO 9001 across the business, helping to embed a structured Quality Management System (QMS) and promote best practice throughout the organisation.
The Role
- Process Management & Optimisation
- Develop, implement, and maintain standardised processes across all departments to ensure consistency, efficiency, and compliance.
- Lead the mapping, documentation, and version control of core business processes.
- Identify opportunities to streamline workflows, reduce costs, and improve productivity.
- Review existing processes to identify inefficiencies and risk exposure areas.
- Collaborate with department heads to enhance process performance and ensure adherence to documented procedures.
- Support the development and embedding of a formal Quality Management System aligned to ISO 9001 standards.
- Compliance, Governance & Quality
- Support the introduction and ongoing maintenance of ISO 9001 within the organisation.
- Ensure company policies and procedures remain current, compliant, and effectively communicated.
- Identify compliance gaps and work proactively with department leaders to mitigate operational, financial, and regulatory risks.
- Promote structured governance practices to strengthen accountability and transparency.
- Risk Management & Head Office Oversight
- Coordinate and oversee risk assessments for the Head Office building, ensuring compliance with health & safety, fire safety, data protection, and security requirements.
- Maintain and regularly review the Head Office risk register, ensuring risks are identified, assessed, mitigated, and documented.
- Work with relevant stakeholders to ensure appropriate controls are implemented and monitored.
- Ensure emergency procedures, health and safety policies, and compliance documentation are up to date and regularly tested.
- Act as a key point of contact for building compliance inspections.
- Cross-Department Collaboration
- Promote effective communication between departments to ensure seamless operational coordination.
- Facilitate the sharing of information, best practice, and process improvements.
- Drive initiatives that improve accountability, efficiency, and regulatory adherence.
- Support a culture of structured governance and ownership across the business.
- Training & Documentation
- Develop and deliver training to ensure employees understand and follow standardised processes and compliance requirements.
- Maintain comprehensive documentation including policies, SOPs, QMS documentation, and risk registers.
- Ensure employees have access to up-to-date procedural guidance relevant to their roles.
- Continuous Improvement
- Stay informed of industry regulations and operational best practice.
- Proactively identify opportunities to strengthen governance, reduce risk, and enhance operational resilience.
- Encourage shared responsibility for compliance and quality across the organisation.
Ideal Compliance & Process Administrator:
- Experience supporting or implementing ISO 9001 (or similar quality frameworks)
- Strong organisational and analytical skills
- Experience in compliance, governance, quality management, or process improvement
- Confident working cross-functionally with multiple departments
- Excellent communication and reporting skills
- High attention to detail with a proactive approach
Process & Compliance Manager in Banbury employer: EAC Consulting Group
Contact Detail:
EAC Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process & Compliance Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around compliance and process management.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how it relates to the role of Process & Compliance Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Process & Compliance Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Process & Compliance Manager role. Highlight your experience with ISO 9001 and any relevant compliance or governance work you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or managed compliance in the past. We love a good story that showcases your skills!
Show Off Your Organisational Skills: Since this role is all about structure and organisation, make sure your application reflects that. Use clear headings, bullet points, and a clean layout. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at EAC Consulting Group
✨Know Your ISO 9001 Inside Out
Make sure you brush up on ISO 9001 standards and how they apply to the role. Be ready to discuss your experience with quality management systems and how you've implemented or supported similar frameworks in the past.
✨Showcase Your Analytical Skills
Prepare examples that highlight your organisational and analytical skills. Think of specific instances where you've identified inefficiencies or improved processes, and be ready to explain your thought process and the outcomes.
✨Emphasise Cross-Department Collaboration
This role requires working closely with various departments, so come prepared with examples of how you've successfully collaborated across teams. Highlight your communication skills and any initiatives you've led that improved interdepartmental processes.
✨Demonstrate a Proactive Approach
Employers love candidates who take initiative. Share examples of how you've proactively identified risks or compliance gaps in previous roles and the steps you took to address them. This will show your commitment to continuous improvement and governance.