Product Operations Engineer (AIM/Invest) - Maternity Cover About the role We're looking for a Product Operations Engineer (AIM/Invest) to join our Delivery & Product Operations team on a fixed-term basis to provide maternity cover. If you're a technically minded operations professional with strong problem-solving skills and experience supporting software deployments, we would be delighted to hear from you. This is an exciting opportunity to support the delivery, deployment and live operation of AIM/Invest solutions. You will play a key role in configuring customer environments, supporting operational stability and ensuring delivery activities are completed to a high standard. Working closely with the Delivery & Product Operations Lead and senior engineers, you will contribute to scalable, product-led delivery approaches while supporting ongoing operational and customer requirements.
Responsibilities
- Configure and deploy AIM/Invest solutions into customer environments, including models, data interfaces and system configurations
- Support solution deployment activities, including validation, testing and handover into live operation
- Use SQL and related tooling to support configuration validation, troubleshooting and system analysis
- Support onboarding and stabilisation of new customer environments
- Manage operational system activities including database setup, monitoring, backups and health checks
- Investigate and resolve operational and delivery issues using structured problem-solving approaches
- Contribute to improving deployment standards, documentation and operational processes
- Ensure delivery and configuration activities follow defined standards and governance processes
- Support the transition from bespoke delivery approaches to more standardised, product-led solutions
- Work collaboratively with delivery, engineering and support teams to ensure alignment with priorities and customer commitments
Requirements
- Experience supporting software deployments and operational environments
- Experience working with databases, integrations or structured data configurations
- Strong troubleshooting and problem-solving skills
- Ability to follow operational standards, runbooks and change control procedures
- High attention to detail and strong documentation skills
- Ability to communicate clearly with both customers and internal stakeholders
- Strong organisational skills and ability to manage multiple priorities
Desirable
- SQL and data handling experience
- Exposure to cloud services, monitoring tools or automation/scripting
- Experience working in environments transitioning from bespoke delivery to product-led approaches
Benefits
- Competitive salary + company performance bonus
- Career development opportunities: We offer genuine pathways for growth within our company
- Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
- A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!
Experience supporting software deployments and operational environments - Experience working with databases, integrations or structured data configurations
- Strong troubleshooting and problem-solving skills
- Ability to follow operational standards, runbooks and change control procedures
- High attention to detail and strong documentation skills
- Ability to communicate clearly with both customers and internal stakeholdersStrong organisational skills and ability to manage multiple priorities
- SQL and data handling experience
- Exposure to cloud services, monitoring tools or automation/scripting
- Experience working in environments transitioning from bespoke delivery to product-led approaches
Competitive salary + company performance bonus - Career development opportunities: We offer genuine pathways for growth within our company
- Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
- A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!
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