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For Companies At a Glance
- Tasks: Manage a portfolio, ensuring excellent customer service and efficient maintenance.
- Company: Respected independent estate agency in Northwest and Central London.
- Benefits: £36k salary, bonus, 23 days holiday, and a professional work environment.
- Why this job: Join a growing team and make a real impact in property management.
- Qualifications: 1.5 years of Block Management or Residential Property Management experience required.
- Other info: Immediate start available with long-term career opportunities.
The predicted salary is between 28800 - 43200 £ per year.
EA Recruitment have been instructed to recruit a Block Manager for their client, a highly respected and well-established independent estate agency covering the areas of Northwest and Central London. This Block Manager role is now available due to the expansion and success of their Block Management department. We are looking for an experienced Block Manager with at least 1.5 years' experience who is looking for the opportunity to work within a friendly and professional environment. Interviewing now with an immediate start available.
The role responsibilities include:
- Working with the Block Management director and team
- Dealing with Clients and Lessees
- Managing your own portfolio
- Ensuring that you are giving excellent customer service
- Dealing with queries verbally and in written form
- Dealing with day-to-day maintenance (for all communal areas), ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently
- Dealing with contractors to get progress reports on works
- To place orders with suppliers and liaise with them accordingly
- Manage e-mails
- Negotiate annual service charge
- Produce annual expenditure/budget for clients
- Assist with the issuing of all letters to customers
- Handling insurance claims (acting as post box)
- Raising jobs on the database and dealing with access arrangements for suppliers
- Attending meetings with clients to discuss Accounts and renewals and major projects
- Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur
Experience/skills required:
- Block Management experience or Residential Property Management experience is essential
- Excellent standard of verbal and written English
- Ability to multi-task and prioritise tasks
- Professional approach with great listening skills
£36k salary pa. Plus bonus. Working hours: Monday to Friday 9.00am - 5.30pm. 23 days holiday plus bank holidays. Opportunity to have a long-term career. Ready for an immediate start. Superb company.
Block Manager employer: EA Recruitment
Contact Detail:
EA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for a Block Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise answering common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Show off your customer service skills! Since this role involves dealing with clients and lessees, be ready to share examples of how you've provided excellent service in the past. It’ll set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Block Manager position, and applying directly can give you a better chance of getting noticed by employers.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Manager role. Highlight your relevant experience in block management or residential property management, and don’t forget to showcase your excellent customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience, your professional approach, and how you can contribute to the team’s success.
Showcase Your Communication Skills: Since the role involves dealing with clients and lessees, make sure your written application reflects your excellent standard of English. Clear and concise communication is key, so double-check for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our friendly and professional team!
How to prepare for a job interview at EA Recruitment
✨Know Your Block Management Stuff
Make sure you brush up on your block management knowledge. Understand the key responsibilities of the role, like managing portfolios and dealing with maintenance issues. Being able to discuss your past experiences in these areas will show that you're the right fit for the job.
✨Show Off Your Communication Skills
Since you'll be dealing with clients and lessees, it's crucial to demonstrate your excellent verbal and written English skills. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling queries or negotiating service charges.
✨Be Ready to Multi-task
This role requires juggling various tasks, so come prepared with examples of how you've successfully managed multiple responsibilities in the past. Highlight your ability to prioritise and stay organised, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or upcoming projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
