At a Glance
- Tasks: Be the go-to person for customers, delivering top-notch service and supporting sales.
- Company: EA First, a supportive team in Newmarket focused on customer satisfaction.
- Benefits: Salary up to £28,000, skill development, and a positive work environment.
- Other info: Full-time office role in a target-driven environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and experience with Microsoft Office and CRM systems.
The predicted salary is between 28000 - 28000 € per year.
EA First in Newmarket is seeking a Customer Service Co-Ordinator to be the main point of contact for customers, ensuring excellent service and supporting sales activities.
The ideal candidate should have a positive attitude, strong communication skills, and be able to thrive in a target-driven environment.
This full-time, office-based position offers a salary of up to £28,000 and the opportunity for skill development within a supportive team.
Experience with Microsoft Office and CRM systems is essential.
Customer Service & Sales Support Specialist in Suffolk employer: EA First
EA First in Newmarket is an excellent employer that prioritises employee growth and development within a dynamic and supportive work culture. As a Customer Service & Sales Support Specialist, you will enjoy a competitive salary of up to £28,000, alongside opportunities to enhance your skills while working in a collaborative environment that values positive attitudes and strong communication.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Support Specialist in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at EA First. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in being part of their team and contributing to their success.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can be super helpful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service & Sales Support Specialist in Suffolk
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to support our customers with a positive attitude.
Highlight Relevant Experience:Make sure to mention any previous experience you have in customer service or sales support. We love seeing how your skills can contribute to our team, so don’t hold back on showcasing your achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description, like 'strong communication skills' and 'target-driven environment', to show us you’re the perfect fit for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EA First
✨Know Your Customer Service Basics
Brush up on key customer service principles and be ready to discuss how you’ve applied them in past roles. Think about specific examples where you turned a negative experience into a positive one, as this will show your problem-solving skills.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Familiarise Yourself with CRM Systems
Make sure you understand the basics of CRM systems, as they are essential for the job. If you have experience with any specific systems, be prepared to discuss how you used them to enhance customer interactions or support sales activities.
✨Demonstrate Your Target-Driven Mindset
Think of examples from your previous jobs where you met or exceeded targets. Be ready to explain your approach to achieving goals and how you stay motivated in a target-driven environment, as this will resonate well with the interviewers.
