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- Tasks: Provide first- and second-line technical support and troubleshoot system issues.
- Company: Leading recruitment agency in the UK with a focus on IT support.
- Benefits: Competitive salary up to £35,000 and hybrid working model.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Relevant degree and experience in IT support, with knowledge of Active Directory.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 21000 - 35000 £ per year.
A leading recruitment agency is seeking an IT Support Specialist in the United Kingdom. You will provide first- and second-line technical support, troubleshoot system issues, and assist in user account management.
Candidates should have:
- a relevant degree
- experience in IT support
- a solid understanding of Active Directory and Microsoft Intune
The role offers a hybrid working model with a competitive salary up to £35,000, depending on experience.
Hybrid IT Support Engineer | Windows, Azure AD employer: EA First
Contact Detail:
EA First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Engineer | Windows, Azure AD
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with Windows and Azure AD. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your troubleshooting prowess. Bring examples of how you've tackled system issues in the past, especially with Active Directory and Microsoft Intune.
✨Tip Number 3
Stay updated on tech trends! Keep an eye on the latest developments in IT support and hybrid working models. This knowledge will not only impress potential employers but also help you stand out as a candidate who’s in the know.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly can sometimes give you a leg up in the hiring process. Don’t miss out!
We think you need these skills to ace Hybrid IT Support Engineer | Windows, Azure AD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially with Windows and Azure AD. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background makes you a perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can troubleshoot effectively, so share those success stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at EA First
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and Microsoft Intune. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you've employed. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific examples from your previous experience where you successfully resolved technical issues or managed user accounts. Practising these scenarios can help you articulate your thought process clearly.
✨Show Your Customer Service Skills
As an IT Support Specialist, you'll be interacting with users regularly. Highlight your communication skills and ability to handle difficult situations calmly. Prepare examples that showcase your patience and empathy when dealing with frustrated users, as this is crucial for success in support roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
