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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage queries to enhance customer experience.
- Company: Leading manufacturer in Wolverhampton with a focus on quality and customer satisfaction.
- Benefits: Competitive salary of £26,000 - £28,000 plus additional benefits.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong background in customer service or account management and excellent communication skills.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 26000 - 28000 £ per year.
A leading manufacturer in Wolverhampton is looking for a Customer Service Advisor to deliver high-quality service and enhance customer experience. This full-time position involves managing customer queries, ensuring targets are met, and maintaining accurate records.
Ideal candidates have a strong background in customer service or account management, excellent communication skills, and familiarity with SAGE or Salesforce.
This role offers a competitive salary of £26,000 - £28,000 plus benefits.
Customer Service & Accounts Advisor – On Site in Wolverhampton employer: EA First Compass House
Contact Detail:
EA First Compass House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Accounts Advisor – On Site in Wolverhampton
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering high-quality service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Prepare examples from your past experience that highlight your customer service skills. Think of specific situations where you went above and beyond for a customer or resolved a tricky issue. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service & Accounts Advisor – On Site in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like using SAGE or Salesforce. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can enhance the customer experience at our company. Keep it friendly and professional!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love seeing candidates who can express themselves well in writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at EA First Compass House
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction. This will show that you understand the importance of delivering high-quality service.
✨Familiarise Yourself with SAGE and Salesforce
Since familiarity with SAGE or Salesforce is a plus, make sure you know the basics of these platforms. If you’ve used them before, prepare to share specific examples of how you utilised these tools to manage customer accounts or queries effectively.
✨Prepare for Common Interview Questions
Think about common interview questions related to customer service and account management. Practice your responses to questions like 'How do you handle a dissatisfied customer?' or 'Can you give an example of how you met a target?' This will help you articulate your experience confidently.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Research the company and its values, and be prepared to explain why you want to work there specifically. A genuine interest can set you apart from other candidates.
