Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise our app, website, and community platform for an amazing user experience.
- Company: Dynamic organisation based in Peterborough with a focus on digital innovation.
- Benefits: Competitive salary of £70,000 plus benefits and hybrid working options.
- Other info: Collaborative environment with opportunities to work across various teams.
- Why this job: Make a real impact by enhancing digital channels and engaging our community.
- Qualifications: Experience in digital channel management or product ownership is essential.
The predicted salary is between 70000 - 70000 £ per year.
This is a newly created role for a strategic, data-driven and customer-focused Digital Channel Manager to lead the delivery and performance of the company's app, website and customer community platform. You will take ownership of channel performance and optimisation working closely with the wider digital team to ensure a high-quality user experience. This organisation is based in Peterborough and offers hybrid working.
Key Responsibilities
- Contribute to and support the delivery of the digital channel strategy for the website and mobile app aligning with organisational goals.
- Manage the roadmap and day-to-day performance of digital channels, taking ownership of continuous improvement across website, app, and community platforms.
- Work closely with the wider digital team (UX, product, content, and development) to deliver a cohesive and consistent user experience across all channels.
- Monitor, analyse, and optimise digital performance metrics, using data and user insights to improve engagement, conversion, and retention.
- Take ownership of ensuring a joined-up digital experience across web, app, and community by aligning enhancements and supporting integrated user journeys.
- Support and help deliver initiatives to grow and engage the member community, encouraging participation, knowledge sharing, and networking.
- Collaborate with Marketing, Membership, Learning, Technology, and Data teams to deliver digital improvements, campaigns, and platform enhancements.
The successful candidate for this role will have prior experience of digital channel management or product ownership. Experience of managing or owning mobile products, apps or digital platforms is essential as is the ability to manage stakeholders in a matrix environment.
Digital Channel Manager in Peterborough employer: EA First Compass House
Contact Detail:
EA First Compass House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Channel Manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital projects and achievements. This is a great way to demonstrate your expertise in managing digital channels and optimising user experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its digital strategy. Be ready to discuss how your experience aligns with their goals and how you can contribute to enhancing their app, website, and community platform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Channel Manager in Peterborough
Some tips for your application 🫡
Show Your Passion for Digital: When writing your application, let us see your enthusiasm for digital channels! Share specific examples of how you've driven performance in previous roles, especially with apps and websites. We love seeing candidates who are genuinely excited about creating great user experiences.
Be Data-Driven: Since this role is all about optimising performance, make sure to highlight your experience with data analysis. Talk about how you've used metrics to improve engagement or conversion rates in the past. We want to know how you can bring that expertise to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that resonate with your experience. This shows us you’ve done your homework and are serious about joining StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at EA First Compass House
✨Know Your Digital Channels
Make sure you’re well-versed in the latest trends and best practices for digital channels, especially apps and websites. Familiarise yourself with the company’s current digital presence and think about how you can contribute to its optimisation.
✨Data-Driven Mindset
Since this role is all about performance and optimisation, be prepared to discuss how you've used data to drive decisions in your previous roles. Bring examples of metrics you've monitored and how they influenced your strategies.
✨Collaborative Spirit
This position requires working closely with various teams. Highlight your experience in cross-functional collaboration and be ready to share specific instances where you successfully managed stakeholder relationships in a matrix environment.
✨User Experience Focus
Emphasise your understanding of user experience principles. Be ready to discuss how you’ve improved user engagement and retention in past projects, and how you plan to ensure a seamless experience across all digital platforms.