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- Tasks: Lead the onboarding of Managed Security Services and streamline processes for efficiency.
- Company: Join a top cybersecurity firm with a strong reputation in various industries.
- Benefits: Enjoy a competitive salary up to £80,000 and additional perks.
- Why this job: Be part of a dynamic team making a real impact in cybersecurity.
- Qualifications: Experience in managed security services and project management is essential.
- Other info: This role is based in London and/or Kent, offering flexibility.
The predicted salary is between 48000 - 64000 £ per year.
My client, a leading cybersecurity business, is seeking a Managed Security Services Delivery Lead based from offices in London and/or Kent. They are part of a larger reputable group with a portfolio of clients within the financial services, utilities, legal, and manufacturing verticals.
As Managed Security Services Delivery Lead, reporting to the UK Head of Client Delivery, you will be responsible for:
- Establishing efficient, effective end-to-end processes and procedures from initial requirements capture through to design and onboarding of Managed Security Services (MSS).
- Supporting sales and pre-sales teams during requirements gathering and scoping exercises to ensure sufficient information is captured for the delivery teams.
- Overseeing all client MSS onboardings ensuring all aspects of the onboarding process are executed in a timely manner.
- Reviewing and validating documentation, security requirements, and contract agreements.
- Working with MSS onboarding resources to deliver client expectations throughout the onboarding.
- Streamlining and enhancing onboarding processes based on best practices.
- Owning the service transition process from delivery to business as usual, agreeing and maintaining service acceptance criteria with the local Cyber SOC to be used as a benchmark for all service transitions.
- Regularly collecting feedback from clients regarding their onboarding experience to identify areas for improvement.
- Monitoring budgets and ensuring that all deliverables of the onboardings are delivered within the defined financial budgets, alongside identifying any efficiencies that can improve profitability for the business.
The most desirable applicant will have:
- Strong experience in managed security services and the end-to-end process.
- Considerable demonstrable experience in project or programme management roles.
- Proven ability to manage relationships with internal and external stakeholders.
- Experience working in a client-facing role.
- Familiarity with security technologies such as firewalls, SIEM, endpoint protection, and threat detection systems.
- Expertise in project management tools and methodologies (Agile, Waterfall).
- Strong understanding of cybersecurity best practices and risk management.
- Certification in Prince II, PMP, Agile, and ITIL V4 is highly desirable.
Up to £80,000 plus benefits.
Managed Security Services Delivery Lead employer: EA First Compass House
Contact Detail:
EA First Compass House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Security Services Delivery Lead
✨Tip Number 1
Network with professionals in the cybersecurity field, especially those who have experience in managed security services. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in cybersecurity, particularly those related to firewalls, SIEM, and threat detection systems. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss your project management experience in detail, especially any methodologies you've used like Agile or Waterfall. Be ready to provide examples of how you've successfully managed client relationships and onboarding processes.
✨Tip Number 4
Research the company’s portfolio and their clients in the financial services, utilities, legal, and manufacturing sectors. Understanding their specific needs will allow you to tailor your discussions and demonstrate your value as a Managed Security Services Delivery Lead.
We think you need these skills to ace Managed Security Services Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managed security services and project management. Use specific examples that demonstrate your ability to manage client relationships and oversee onboarding processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with security technologies and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Certifications: If you have certifications like Prince II, PMP, Agile, or ITIL V4, be sure to mention them prominently in your application. These qualifications are highly desirable for this position.
Showcase Your Project Management Skills: Provide examples of your experience with project management methodologies such as Agile and Waterfall. Highlight any successful projects you've led, particularly those related to cybersecurity or client onboarding.
How to prepare for a job interview at EA First Compass House
✨Understand the Cybersecurity Landscape
Familiarise yourself with the latest trends and technologies in cybersecurity, especially those relevant to managed security services. This knowledge will help you demonstrate your expertise and show that you're proactive about staying updated in the field.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experiences where you successfully navigated challenges in project management or client onboarding.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project management methodologies like Agile and Waterfall. Highlight specific projects where you led teams, managed budgets, and ensured timely delivery of services, as this is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to managed security services and their expectations for the role. This shows your genuine interest in the position and helps you gauge if the company aligns with your career goals.