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For Companies At a Glance
- Tasks: Join us as a Business Analyst to enhance digital banking and payment solutions.
- Company: Be part of an international bank driving digital transformation in London.
- Benefits: Enjoy hybrid working, competitive salary, and exciting corporate perks.
- Why this job: Shape customer experiences and work with cutting-edge technology in a collaborative environment.
- Qualifications: Experience in digital banking, strong communication skills, and familiarity with payment systems required.
- Other info: Opportunity to engage with top platforms and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Location: Central London (Hybrid)
About the Role:
We’re looking for a talented Business Analyst with experience in digital banking platforms and payments to join an international bank in central London. In this role, you’ll play a pivotal part in shaping the bank’s digital customer experience, acting as the bridge between business stakeholders and technical teams to design and deliver best‑in‑class payment and digital banking solutions.
What You’ll Do:
- Gather and document requirements for digital banking and payments platforms (e.g., Backbase, nCino, Temenos).
- Map end‑to‑end customer journeys and identify opportunities for optimisation and improvement.
- Work closely with UX/UI and engineering teams to translate business needs into technical specifications and user stories.
- Lead workshops, interviews, and meetings to understand requirements across departments.
- Assist in the delivery of payment products and services across a range of platforms (SWIFT, SEPA, Faster Payments, Bacs, CHAPS).
- Engage with vendors and internal stakeholders to review and validate delivered solutions.
- Support testing and implementation phases, ensuring seamless handovers and successful go‑live.
What We’re Looking For:
- Strong Business Analysis experience within digital banking or payments environments.
- Understanding of digital banking platforms such as Backbase, nCino, Thought Machine, Mambu, Temenos, Finastra or similar.
- Familiarity with payment rails (SWIFT, SEPA, Faster Payments) and regulatory requirements (e.g., PSD2, ISO 20022).
- Excellent communication and stakeholder management skills. Adept at translating complex ideas for both technical and business audiences.
- A collaborative mindset with experience working in cross‑functional Agile/Scrum teams.
Why Join?
- Be part of a bank with an ambitious digital agenda and a strong focus on customer experience.
- Competitive salary (based on experience) and benefits.
- Hybrid working in a central London office.
- Opportunity to work with best‑in‑class platforms and drive digital payments forward.
Interested? Get in touch today to find out more or send your CV.
Business Analyst employer: ea Change
Contact Detail:
ea Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with the specific digital banking platforms mentioned in the job description, such as Backbase and nCino. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your knowledge of payment rails like SWIFT and SEPA, as well as regulatory requirements such as PSD2. Being able to discuss these topics fluently will show that you are well-prepared and knowledgeable about the industry.
✨Tip Number 3
Prepare examples of how you've successfully gathered requirements and mapped customer journeys in previous roles. This will help you illustrate your experience and skills effectively during discussions with the hiring team.
✨Tip Number 4
Network with professionals in the digital banking and payments sector. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position in digital banking and payments. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with digital banking platforms and payment systems. Mention specific tools like Backbase or nCino, and any familiarity with payment rails such as SWIFT or SEPA.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to translate complex ideas for both technical and business audiences. This could be through past projects or collaborative experiences.
Tailor Your Application: Customise your CV and cover letter for this specific job. Use keywords from the job description, such as 'stakeholder management' and 'Agile/Scrum teams', to ensure your application stands out to recruiters.
How to prepare for a job interview at ea Change
✨Know Your Digital Banking Platforms
Familiarise yourself with the digital banking platforms mentioned in the job description, such as Backbase and Temenos. Be prepared to discuss your experience with these tools and how they can enhance customer experience.
✨Understand Payment Rails
Brush up on your knowledge of payment systems like SWIFT, SEPA, and Faster Payments. Being able to explain how these systems work and their regulatory requirements will show your expertise in the field.
✨Prepare for Stakeholder Engagement
Think about examples from your past experiences where you successfully engaged with stakeholders. Be ready to share how you gathered requirements and translated them into actionable insights for technical teams.
✨Showcase Your Collaborative Mindset
Highlight your experience working in Agile/Scrum teams. Discuss how collaboration has led to successful project outcomes and how you can contribute to a team-oriented environment.
