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For Companies At a Glance
- Tasks: Engage with clients, gather requirements, and configure insurance software solutions.
- Company: Established insurance software provider with a supportive team culture.
- Benefits: 25 days holiday, pension scheme, flexible options, and a discretionary annual bonus.
- Why this job: Join a growing team and make a real impact in the insurance industry.
- Qualifications: Strong insurance knowledge, business analysis experience, and good SQL skills.
- Other info: Comprehensive training and clear progression opportunities in a positive work environment.
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by ea Change. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Business Systems Analyst – Insurance Software
Employment Type: Permanent
Department: Implementation & Client Delivery
Are you an experienced Business Systems Analyst with strong insurance knowledge and a passion for delivering end-to-end solutions? Our client, a well-established insurance software provider, is expanding its BSA team and seeking three talented individuals to join them during a period of significant growth.
This is a highly varied, client-facing role where you'll work across the full project lifecycle—shaping requirements, configuring solutions, running workshops, delivering training, and ensuring successful implementation for clients across the UK and internationally.
About the Role
As a Business Systems Analyst, you'll operate at the intersection of clients, technology, and delivery. The position combines business analysis with hands-on configuration work, including building logic within the system using SQL. You'll play a key role from pre-sales through to delivery, taking ownership of your projects and ensuring solutions are aligned with client needs and business processes.
What You'll Be Doing
- Analysis & Requirements
- Engage with internal and external stakeholders to gather, refine, and document requirements.
- Translate business needs into detailed project specifications and proposals.
- Produce feasibility assessments and evaluate solution options.
- Configuration & Technical Work
- Configure the insurance platform to meet client-specific workflows and product designs.
- Develop SQL-based logic, queries, and reporting outputs (Crystal Reports / MS Report Builder).
- Support testing by creating test schedules and assisting with system and model testing.
- Client Delivery
- Present proposed solutions and completed configurations to clients.
- Deliver user training and create clear, user-friendly documentation.
- Ensure technical compatibility, user satisfaction, and smooth delivery.
- Work independently or as part of a team, taking full ownership of assigned tasks.
What We're Looking For
- Strong understanding of insurance processes and terminology.
- Proven business analysis experience—requirements gathering, scoping, documentation, stakeholder engagement.
- Ability to configure software applications, ideally within insurance or financial services.
- Good SQL knowledge and understanding of database concepts.
- Strong logical problem-solving skills and ability to create innovative solutions.
- Excellent communication skills with confidence in client-facing environments.
- Ability to work autonomously and take ownership of workloads.
- Experience working for an insurance software vendor.
- Technical foundations—ex-developers or candidates with scripting/configuration experience often do well.
- In-house insurance BAs with deep product or operational knowledge.
Why Join?
- Structured Training & Onboarding
- Comprehensive training across products, claims, accounts, workflows, and configuration tools ensures new joiners are fully supported. Training is a major priority and a key contributor to team success.
- With a growing team and supportive structure (team leads mentoring small groups), there are clear opportunities for progression.
- Strong staff retention and long-tenured employees.
- Supportive, flexible, close-knit team.
- Hard-working but positive environment with excellent client relationships.
What they can offer you:
- 25 days holiday + bank holidays
- Pension scheme (flexible options available)
- Death in service
- EV scheme & pension salary sacrifice options
- Discretionary annual bonus
- Open to candidates on long notice periods (up to 3 months)
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development and Information Technology, Insurance & Financial Services
Business System Analyst in Basildon employer: ea Change
Contact Detail:
ea Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Analyst in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Business Systems Analyst role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous projects, especially those involving SQL and insurance software. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to business analysis and client delivery. Think about how you can demonstrate your problem-solving skills and your understanding of insurance processes during the chat.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Business System Analyst in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Systems Analyst role. Highlight your insurance knowledge and any relevant experience in business analysis, especially focusing on requirements gathering and stakeholder engagement.
Showcase Your Skills: Don’t forget to showcase your SQL skills! Include examples of how you've used SQL in past projects, whether it’s for developing queries or creating reports. This will show us you have the technical chops we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience aligns with our needs. Be sure to mention your client-facing experience and problem-solving skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at ea Change
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand key processes and terminology, as this role is all about delivering solutions in the insurance sector. Being able to speak confidently about industry trends and challenges will impress your interviewers.
✨Show Off Your SQL Skills
Since the job involves configuring software and developing SQL-based logic, be prepared to discuss your experience with SQL. Bring examples of how you've used SQL in past projects, and if possible, practice writing a few queries beforehand to demonstrate your technical prowess.
✨Engage with Stakeholders
This role requires strong stakeholder engagement skills. Think of examples from your previous roles where you successfully gathered requirements or managed client expectations. Be ready to discuss how you approach communication and collaboration with both internal teams and clients.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your logical problem-solving abilities. Prepare by thinking through past challenges you've faced in business analysis or project delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your innovative solutions.
