At a Glance
- Tasks: Support key applications like Salesforce and troubleshoot issues in a fast-paced environment.
- Company: Join a leading financial services client with a collaborative culture.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract extension.
- Other info: Exciting opportunity for growth in the financial services sector.
- Why this job: Make a real impact by ensuring smooth operations for partner-facing applications.
- Qualifications: Experience in application support and strong problem-solving skills required.
We are currently looking for 2 experienced Application Support Consultants to join a financial services client on an initial 6-month contract, with strong potential for extension. This is an exciting opportunity to support a range of partner and client-facing applications within a fast-paced and collaborative environment.
Key Responsibilities
- Provide application support for key business platforms including Salesforce and iBusiness
- Investigate, troubleshoot, and resolve application-related issues
- Work closely with internal stakeholders and technical teams to ensure smooth system performance
- Support incident management, problem resolution, and continuous improvement initiatives
- Maintain strong service levels and ensure minimal disruption to business operations
Required Skills & Experience
- Proven experience in Application Support roles
- Strong problem-solving and troubleshooting abilities
- Experience supporting customer or partner-facing applications
- Excellent communication and stakeholder management skills
Desirable Skills
- Knowledge of SQL
- Exposure to AWS environments
- Experience within financial services environments
If you’re interested in hearing more, please apply with your latest CV.
Application Support Consultant employer: ea Change
Contact Detail:
ea Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for Application Support Consultant roles. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews by brushing up on your problem-solving skills. Think of real-life scenarios where you've tackled application issues, especially with platforms like Salesforce. We want you to shine when discussing your experience!
✨Tip Number 3
Show off your communication skills! When chatting with potential employers, make sure to highlight how you've effectively collaborated with stakeholders and technical teams in the past. It's all about demonstrating that you can keep everyone in the loop.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community landing great roles!
We think you need these skills to ace Application Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Consultant role. Highlight your experience with Salesforce and any relevant financial services background. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your troubleshooting abilities. Give examples of how you've resolved application-related issues in the past. We love seeing candidates who can think on their feet!
Communicate Clearly: Since this role involves working closely with stakeholders, make sure your written communication is clear and concise. We appreciate candidates who can articulate their thoughts well, so keep it professional yet approachable.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at ea Change
✨Know Your Applications
Make sure you brush up on the applications you'll be supporting, like Salesforce and iBusiness. Familiarise yourself with common issues and solutions, as well as any recent updates or features. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled application-related issues in the past. Think about specific challenges you've faced, how you approached them, and what the outcomes were. This will demonstrate your troubleshooting abilities and your capacity to maintain strong service levels.
✨Communicate Effectively
Since this role involves working closely with stakeholders, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've managed stakeholder relationships in previous roles, and highlight your communication style. Good communication can make all the difference in a collaborative environment.
✨Brush Up on SQL and AWS
Even if SQL and AWS are listed as desirable skills, having a basic understanding can set you apart from other candidates. Consider reviewing key concepts or even doing a quick online course. This shows your willingness to learn and adapt, which is crucial in a fast-paced financial services environment.