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- Tasks: Coordinate maintenance operations and manage job workflows for a dynamic team.
- Company: Reputable building and maintenance services company in East Anglia.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Be the key link in ensuring smooth operations and excellent service delivery.
- Qualifications: Experience in administration within the construction or maintenance sector.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
We are recruiting on behalf of a well-established building and maintenance services company with a strong reputation across East Anglia and the South-East of England. This business specialises in planned and reactive maintenance, electrical and plumbing services, and multi-trade building work for commercial clients.
The successful candidate will support the operational delivery team for maintenance works, acting as a key coordinator between operatives, clients, subcontractors, and internal teams.
The Role:
As a Maintenance Administrator, you will play a vital part in ensuring the smooth running of maintenance operations by managing job workflows, ensuring data / records are correct and up-to-date, supporting service delivery, and providing excellent communication to the internal team and all stakeholders.
Key responsibilities include:
- Coordinating the administration of reactive and planned maintenance tasks.
- Booking, scheduling, and tracking jobs from start through to completion.
- Managing and updating operatives’ diaries, workloads, and appointments.
- Acting as a first point of contact for client and resident enquiries.
- Ensuring accurate data, records and systems are correct.
- Supporting supervisors / managers with reporting and administrative tasks.
- Liaising with clients, subcontractors, operatives, and internal teams.
- Proactively identifying and resolving issues to maintain service delivery.
About You
You will be an organised and proactive individual with experience in maintenance administration, strong communication skills, and the ability to work well under pressure in a fast-moving environment.
Essential experience and skills:
- MUST have previous experience as an Administrator, within the construction / maintenance sector.
- Strong IT skills, including Microsoft Word, Excel and using emails.
- Excellent customer service and communication skills.
- Strong organisational skills with the ability to meet tight deadlines.
- A proactive, solution-focused, “can-do” attitude.
- Ability to work independently, and as part of a team.
Maintenance / Construction Administrator in Ipswich employer: EA Associates
Contact Detail:
EA Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance / Construction Administrator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and maintenance sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your communication skills. As a Maintenance Administrator, you'll need to liaise with various stakeholders. Being clear and confident in your communication can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance / Construction Administrator in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance / Construction Administrator role. Highlight your relevant experience in maintenance administration and any specific skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for the construction sector and how your proactive attitude can contribute to our success at StudySmarter.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your strong communication skills. Whether it's through clear writing or showcasing your customer service experience, we want to see how you can connect with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at EA Associates
✨Know Your Stuff
Make sure you brush up on the company’s background and the specifics of the maintenance and construction sector. Familiarise yourself with their services, especially planned and reactive maintenance, as well as any recent projects they've completed. This will show that you're genuinely interested and have done your homework.
✨Showcase Your Organisational Skills
As a Maintenance Administrator, being organised is key. Prepare examples from your past experience where you successfully managed job workflows or coordinated between teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to keep things running smoothly.
✨Communicate Clearly
Since you'll be the first point of contact for clients and operatives, practice clear and concise communication. During the interview, demonstrate your customer service skills by answering questions thoughtfully and engagingly. Remember, it’s not just about what you say, but how you say it!
✨Be Proactive in Problem-Solving
Employers love a candidate who can think on their feet. Prepare to discuss times when you identified issues and took the initiative to resolve them. This could be anything from scheduling conflicts to data inaccuracies. Show them your 'can-do' attitude and how you can contribute to maintaining excellent service delivery.
