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- Tasks: Lead and support retail operations across multiple stores while driving sales and delivering excellent customer service.
- Company: Join the British Heart Foundation, a charity making a life-saving impact through retail and community engagement.
- Benefits: Enjoy 38 days annual leave, early wage access, staff discounts, and holistic support for your well-being.
- Why this job: Be part of a mission-driven team that connects with communities and reduces waste while developing your career.
- Qualifications: Previous retail experience and strong leadership skills are essential; a full UK driving licence is required.
- Other info: This role involves travel to various store locations, providing diverse experiences in retail management.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference? We are looking for a Store Manager Designate to join our retail field team covering our standard stores where needed on a rota basis for 9 shops in London. You'll join the team on a 3-month fixed-term contract working 35 hours a week.
What does this role involve?
- Driving sales and achieving targets
- Delivering a high standard of service to customers that is expected by the BHF
- Leading and developing a team of staff and volunteers
- Deputising for Store Managers
- Stock generation and management
- Visual merchandising
- Recruitment and training of staff and volunteers
What are we looking for?
- Previous retail experience is essential
- Good commercial awareness
- Experience of leading and developing teams
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Results driven but with a recognition of right result, right way
- Excellent customer service skills
- Ability to build rapport with people
This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential. The successful candidate will need a full UK driving licence.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
- Mileage (45p)
Store Manager Designate employer: E8surveys.com
Contact Detail:
E8surveys.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to community engagement and environmental impact will help you align your answers during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of the BHF, especially those in retail management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and led teams in previous roles. Highlighting your achievements in these areas will showcase your suitability for the Store Manager Designate position.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to travel between stores. Since this role involves covering multiple locations, showing that you're adaptable and eager to take on new challenges will make you a strong candidate.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, particularly in management roles. Emphasise your ability to lead teams, achieve sales targets, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your commitment to the values of the British Heart Foundation. Mention specific examples of how you've driven sales or improved customer service in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as commercial awareness, team leadership, and visual merchandising. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at E8surveys.com
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific roles you've held, the responsibilities you managed, and how they relate to the Store Manager Designate position. This will demonstrate your understanding of the retail environment and your ability to lead a team.
✨Demonstrate Commercial Awareness
Be prepared to discuss your understanding of commercial awareness in retail. You could mention how you have previously driven sales or achieved targets in past roles. This shows that you are results-driven and understand the importance of meeting business objectives.
✨Emphasise Customer Service Skills
Since excellent customer service is crucial for this role, be ready to share examples of how you've provided outstanding service in the past. Talk about situations where you built rapport with customers and how that positively impacted sales or customer satisfaction.
✨Prepare for Team Leadership Questions
Expect questions about leading and developing teams. Think of examples where you've successfully trained or motivated staff and volunteers. Highlight your leadership style and how you foster a positive working environment, as this is key for the Store Manager Designate role.
