At a Glance
- Tasks: Lead our Leeds Service Centre, driving operational excellence and strategic growth.
- Company: Join Sulzer, a leading engineering company with a legacy of innovation.
- Benefits: Enjoy competitive salary, annual bonus, private medical insurance, and 33 days annual leave.
- Other info: Embrace continuous learning and celebrate long service with us!
- Why this job: Shape the future of UK operations while fostering a positive safety culture.
- Qualifications: Proven leadership experience in operational environments and strong business management skills.
The predicted salary is between 60000 - 70000 £ per year.
Sulzer is a leading engineering company with a proud heritage of innovation.
We are looking for a Service Centre Manager to lead our Leeds Service Centre. This is a pivotal, leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation.
Your main tasks and responsibilities:
- Own the P&L for the Leeds Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.
- Lead and role model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.
- Develop a future‑ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.
- Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.
- Build, coach, and develop high‑performing management teams, ensuring consistency in standards, behaviours, and operational practices.
- Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.
- Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).
- Embed compliance and operational excellence, ensuring both sites consistently follow best practices.
- Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.
Qualifications and experience:
- Proven experience leading people in an operational environment, ideally across a Service / Aftermarket / Industrial Engineering environment.
- Experience in business management and P&L ownership.
- A track record of driving transformation, growth, or organisational change.
- Strong understanding of health, safety, and environmental requirements.
- LEAN/Continuous Improvement experience (desirable).
- NEBOSH qualification (desirable).
What we offer:
- Competitive basic salary.
- Annual bonus based on a combination of company performance and your individual contribution.
- Private Medical Insurance.
- Car / Car Allowance.
- 33 days annual leave.
- Defined pension contributions.
- Confidential support via Employee Assistance Programmes.
- Discounted personal car leasing for you, your family, and friends.
- Long Service Awards celebrating your commitment.
- Continuous learning opportunities through Sulzer Learning Pathways.
Equal Opportunity:
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
Service Centre Manager in Leeds employer: E690 Sulzer Services (UK) Ltd.
Sulzer is an exceptional employer, offering a dynamic work environment in Leeds where innovation and operational excellence thrive. With a strong focus on employee growth, competitive benefits including private medical insurance and generous annual leave, and a commitment to health and safety, Sulzer fosters a culture of inclusivity and continuous learning. Join us to lead transformative initiatives and shape the future of our UK operations while enjoying a rewarding career.
Contact Details:
E690 Sulzer Services (UK) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Service Centre Manager. Highlight your leadership skills and any relevant achievements that demonstrate your ability to drive transformation and growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Service Centre Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Centre Manager role. Highlight your experience in operational leadership and P&L ownership, as these are key for us at Sulzer. Use specific examples that showcase your achievements in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Leeds Service Centre. Mention your passion for driving transformation and how you can contribute to our culture of safety and excellence.
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your ability to build and coach high-performing teams. We want to see how you've developed talent and driven accountability in previous roles, so don’t hold back on those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sulzer!
How to prepare for a job interview at E690 Sulzer Services (UK) Ltd.
✨Know Your Numbers
As a Service Centre Manager, you'll be responsible for the P&L. Brush up on your financial metrics and be ready to discuss how you've managed budgets in the past. Show them you can deliver returns while keeping customer satisfaction high.
✨Safety First
Health and safety are crucial in this role. Be prepared to talk about your experience in embedding a safety culture. Share specific examples of how you've led teams to prioritise safety and compliance in previous positions.
✨Showcase Your Leadership Style
This position requires strong leadership skills. Think about your approach to building and coaching high-performing teams. Have examples ready that demonstrate how you've developed talent and driven transformation in your previous roles.
✨Collaboration is Key
You'll need to work closely with Sales and Commercial teams. Prepare to discuss how you've aligned operational capacity with customer needs in the past. Highlight any successful collaborations that led to business growth or improved performance.
