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- Tasks: Lead and improve tyre service operations while ensuring safety and customer satisfaction.
- Company: Join Goodyear, a global leader in tyre innovation and service.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: We value diverse backgrounds and encourage all to apply.
- Why this job: Make a real impact in a dynamic role with growth opportunities.
- Qualifications: Experience in the tyre or automotive industry and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Newcastle-under-Lyme
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work. By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long-term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
- Lead and continuously improve operational performance across hub, spokes and van operations
- Champion a strong safety culture, ensuring all incidents are reported correctly and preventative practices are embedded
- Deliver excellent customer service across fleet inspections, fitments and account management, aligned to SLAs
- Oversee commercial performance including sales, profitability, margins and cost control
- Manage stock effectively, reducing waste, minimising slow-moving/obsolete stock and ensuring availability
- Support accurate and timely billing, credit control processes and reduction of aged debt in partnership with relevant teams
- Work closely with Account Managers and Business Development colleagues to enhance service quality and customer outcomes
- Coordinate with EBTS and wider teams to optimise service coverage, including out-of-hours support where required
- Maintain strong operational, financial and administrative controls across all activities
- Develop and support a high performing, engaged team through coaching, training and clear development pathways
- Collaborate with regional and national stakeholders through meetings, calls and shared initiatives
What we’re looking for
- Experience in the tyre industry or a similar fast-paced, field service or automotive environment
- Proven ability to lead and support teams (circa 10+ people), with a collaborative and people-focused leadership style
- Strong commercial awareness, with confidence managing budgets, margins and operational performance
- Practical problem-solving skills with a calm, solutions-focused approach
- Strong customer relationship skills, with a focus on service quality and long-term partnerships
- Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work
- Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
Hub Manager Stoke employer: E500-GDT UK Sales/Man
Contact Detail:
E500-GDT UK Sales/Man Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Manager Stoke
✨Tip Number 1
Network like a pro! Reach out to people in the tyre industry or related fields. Attend events, join online forums, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Goodyear and its values. Understand their commitment to safety and customer service. Be ready to share how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully led a team or improved operational performance. Highlight your ability to foster a positive work environment and develop your team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Goodyear team and ready to make an impact.
We think you need these skills to ace Hub Manager Stoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Hub Manager role. Highlight your leadership experience, especially in fast-paced environments like the tyre industry or automotive sector.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role at Goodyear. Share specific examples of how you've led teams and improved operational performance in previous positions.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've tackled challenges head-on. We love candidates who can demonstrate practical problem-solving skills and a calm approach under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at E500-GDT UK Sales/Man
✨Know Your Stuff
Before the interview, dive deep into Goodyear's history and their approach to tyre services. Familiarise yourself with their values, especially around safety and customer service, as these will likely come up during your chat.
✨Showcase Your Leadership Skills
Be ready to discuss your experience leading teams, especially in fast-paced environments. Prepare specific examples of how you've supported and developed team members, as this aligns perfectly with what they're looking for.
✨Demonstrate Commercial Awareness
Brush up on your understanding of budgets, margins, and operational performance. Be prepared to talk about how you've managed these aspects in previous roles, as this will show you can handle the commercial side of the Hub Manager position.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the company. Inquire about their safety culture or how they measure success in customer relationships. This shows you're engaged and serious about making an impact.