Business Process Consultant in Birmingham

About Goodyear

We’re dedicated to producing, innovating, and servicing the best tires in the world.

For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility.

Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations.

If you’re ready to embrace change and make an impact in your career, let’s go.

Why This Role Matters

As part of the EMEA IT Retail team, you’ll help shape and improve the digital solutions that support our retail business and franchise partners across the region.

You’ll work closely with business and IT stakeholders to make processes simpler, systems more effective, and solutions fit for evolving business needs.

This is an opportunity to build expertise across retail processes, Microsoft Dynamics Business Central and wider IT solutions while contributing to continuous improvement in an international environment.

• What You’ll Do
• Support franchise partners and business users in the effective use and continuous improvement of Goodyear’s retail solutions.
• Analyse and optimise business processes across areas such as sales, purchasing, service, inventory and finance.
• Gather and translate business needs into clear requirements, process documentation and functional specifications.
• Support solution testing, including unit and integration testing, and contribute to release and deployment activities.
• Investigate and resolve system and process issues, working with internal teams and development partners where required.
• Collaborate with business stakeholders and colleagues across EMEA to drive standardization, process improvements and system enhancements.
• Contribute to IT retail initiatives and projects while building strong knowledge of the solutions and processes you support.
• What We’re Looking For
• A Degree in IT, Business, or a related field, or equivalent relevant professional experience.
• Practical experience with Microsoft Dynamics 365 Business Central, including administration and configuration; experience with Business Central Online and the Business Central API and third-party integrations is a plus.
• Experience in AL development is seen as beneficial.
• Knowledge of databases and SQL, ideally including Microsoft SQL Server Management Studio, as well as a basic understanding of system architecture.
• Experience with software testing, release management, and development teams, ideally within an Agile environment such as Scrum.
• Good scripting skills, such as Power Shell; experience of the Power Platform, or web technologies like Java Script, CSS, HTML is advantageous.
• Structured, analytical, and customer-focused, with strong communication skills across technical and non-technical audiences.
• Fluent English, with a willingness to travel within EMEA.
• Retail or automotive retail experience is a plus.
• We welcome applicants from a wide range of backgrounds and experiences.

Goodyear is one of the world's largest tire companies.

It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world.

Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state‑of‑the‑art products and services that set the technology and performance standard for the industry.

For more information about Goodyear and its products, go to www. goodyear. com/corporate

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future.

But our relentless pursuit of forward motion doesn't just keep the world moving.

It shapes a workplace that celebrates our different talents, experiences, and culture.

It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.

Come discover the opportunities ahead with Team Goodyear.

Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers.

Candidates are never asked to download software, provide financial information or send payment as part of the employment process.

Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.

When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.

Click here for more information about Equal Opportunity laws and here for related information.

Reasonable workplace accommodations are considered on a case-by-case basis.

Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.

Goodyear is an Equal Employment Opportunity and Affinitive Action Employer.

All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Click here for more information about Equal Opportunity laws.

See Goodyear’s EEO Policy Statement here.

Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States.

Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

See posters below for details.

E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away.

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