Technical Support Coordinator

A leading UK-based chemical distribution company is seeking a Technical Support Coordinator to join their team at their Manchester site. With a long-standing reputation for excellence, the company works with some of the world’s top chemical manufacturers and supplies products across a wide range of sectors.

This is an excellent opportunity to join a dynamic and supportive team, ideal for someone with a science background who is looking to develop their skills in within the chemical industry.

Salary and Other Details:

• Salary: Competitive (dependent on experience)
• Contract Type: Full-time, Permanent
• Location: Office-based role in Manchester
• Working Pattern: Monday to Friday

The Technical Support Coordinator will act as a central point of contact for customers, providing timely administrative support in line with the company’s Quality Management System. The role will involve working closely with colleagues across departments, suppliers, and customers to ensure accurate and efficient handling of information and documentation.

Key Responsibilities:

• Deliver technical and administrative assistance to the associated teams.
• Help coordinate the daily activities of the department to ensure smooth operations.
• Gather, interpret, and present key data for reporting purposes.
• Communicate effectively with colleagues, customers, and suppliers to support business needs.
• Build a strong understanding of the company’s product range to confidently resolve more complex enquiries.
• Prepare and complete questionnaires and documentation for customer requests.
• Work with other divisions to ensure product literature and supporting materials are processed accurately.
• Maintain up-to-date awareness of relevant regulations, standards, and best practices through ongoing training and industry events.

Essential Criteria:

• Degree qualified in a science-related subject (preferred).
• Previous experience within a similar environment.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Good IT literacy, especially with Microsoft Excel.
• Excellent communication skills, both written and verbal, with a confident telephone manner.

How to Apply:
If this Technical Support Coordinator position sounds like the right opportunity for you, please submit your CV to apply direct!

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