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- Tasks: Manage customer enquiries and support the team with technical queries in a dynamic environment.
- Company: Join a family-owned, innovative company known for quality and sustainability.
- Benefits: Competitive salary, no weekend work, and a supportive team culture.
- Why this job: Be part of a leading organisation and make a real impact in the aftermarket sector.
- Qualifications: 3-5 years of parts experience and strong technical knowledge required.
- Other info: Opportunity for career growth in a stable, established company.
The predicted salary is between 32000 - 44000 £ per year.
£37,000 – £40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work.
Location of the Senior Parts Advisor: Warwick.
The Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.
The Senior Parts Advisor is required to support a central aftermarket operation. This role suits an experienced parts professional with strong technical knowledge, confident handling complex enquiries and supporting wider team activity.
Duties of the Senior Parts Advisor role:
- Manage customer enquiries via telephone and email
- Identify correct components accurately first time
- Act as escalation point for technical queries
- Support colleagues with complex identification
- Produce quotations and follow enquiries through
- Liaise with engineering and technical functions
- Manage product changes within aftermarket systems
- Maintain electronic catalogue accuracy
- Identify trends and provide technical feedback
- Promote genuine OE component usage
We would like to hear back from people that have:
- Aftermarket parts experience
- 3-5 years’ relevant background
- Parts advisor experience
- Confident professional telephone manner
- Ability to resolve technical issues
- High attention to detail
If you have some of the skills we still encourage you to apply for the Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.
Senior Parts Advisor in London employer: E3recruitment
Contact Detail:
E3recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about the Senior Parts Advisor role. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss aftermarket parts and how to handle complex enquiries. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Practice your telephone manner! Since you'll be managing customer enquiries, it's crucial to sound professional and approachable. Grab a friend and do some mock calls to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Parts Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in aftermarket parts and showcases your technical knowledge. We want to see how your background aligns with the Senior Parts Advisor role, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your experience handling complex enquiries and how you can contribute to our values of integrity and quality.
Showcase Your Communication Skills: Since this role involves managing customer enquiries, make sure to demonstrate your confident professional telephone manner in your application. We love candidates who can communicate clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Senior Parts Advisor position. Plus, it’s super easy!
How to prepare for a job interview at E3recruitment
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of aftermarket parts and components. Familiarise yourself with the specific products the company offers, as well as any common technical issues that may arise. This will help you confidently handle complex enquiries during the interview.
✨Showcase Your Customer Service Skills
Since the role involves managing customer enquiries, be prepared to discuss your previous experiences in customer service. Think of examples where you resolved issues or provided exceptional support, and be ready to explain how you can bring that same level of service to the Senior Parts Advisor position.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this role, especially when identifying components accurately. During the interview, highlight instances where your meticulous nature has led to successful outcomes. You might even want to mention how you maintain accuracy in electronic catalogues or manage product changes.
✨Prepare Questions About the Company
Show your interest in the company by preparing thoughtful questions about their values, sustainability efforts, and how they support their team. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company aligns with your own values and career goals.
