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- Tasks: Oversee client interactions and manage key account relationships in engineering.
- Company: Leading engineering company with a focus on global accounts.
- Benefits: Competitive salary, four-day work week, and comprehensive healthcare access.
- Why this job: Join a dynamic team and make a real impact in customer service management.
- Qualifications: Experience in customer service and project management skills required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 32000 - 37000 £ per year.
A leading engineering company in Long Lee seeks a Customer Service Manager to oversee client interactions and project management. You will be the primary contact for customer inquiries focused on delivery and technical aspects, manage key account relationships, and lead a small team.
A competitive salary between £32,000 and £37,000 is offered, alongside additional benefits including a four-day working week and comprehensive healthcare access.
Engineering Customer Service Manager - 4 Day Week, Global Accounts employer: E3recruitment
Contact Detail:
E3recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Customer Service Manager - 4 Day Week, Global Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and project management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, make sure to highlight your experience in managing key accounts and leading teams. Use specific examples to demonstrate how you've successfully handled client interactions in the past.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles and company news.
We think you need these skills to ace Engineering Customer Service Manager - 4 Day Week, Global Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and project management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Customer Service Manager, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past experiences or specific projects you've managed.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at E3recruitment
✨Know Your Engineering Stuff
Make sure you brush up on the technical aspects of the role. Understand the products and services the company offers, as well as any recent projects they've completed. This will help you answer questions confidently and show that you're genuinely interested in the engineering side of customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your ability to communicate effectively and lead a team, as these are key components of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research the Company Culture
Get to know the company's values and culture, especially since they offer a four-day working week. Be ready to discuss how you align with their mission and how you can contribute to a positive work environment. This shows that you’re not just looking for a job, but a place where you can thrive.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to project management or how they support their teams. It demonstrates your interest in the role and helps you assess if the company is the right fit for you.
