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- Tasks: Engage with customers, process requests, and manage documentation in a dynamic team.
- Company: Join a leading global engineering manufacturer known for its innovative components.
- Benefits: Enjoy a competitive salary, early Friday finishes, and on-site parking in a modern office.
- Why this job: Be part of a friendly, professional environment with opportunities for growth and stability.
- Qualifications: IT skills are essential; SAP experience is a plus, along with strong organisational abilities.
- Other info: This role offers secure work within a unique and expanding organisation.
The predicted salary is between 22400 - 39200 £ per year.
Great opportunity for an Customer Service Administrator to join a global Manufacturing organisation based in the Worksop area.
Our client is a leading engineering manufacturer and specialist in the supply of components to various sectors.
As a growing, dynamic, and unique organisation, we are currently seeking a Customer Service Administration Assistant to join the team, this presents an outstanding opportunity for secure work within a friendly, dynamic, and professional environment.
Customer Service Administrator : (The Role)
- Liaise directly with customers / end-users and internal depts.
- Process collection requests from customers / end-users.
- Issue relevant documentation as required.
- Process and issue invoices, and follow up where overdues accrue.
Customer Service Administrator : (The ideal Candidate)
- Proficient level of IT competence – SAP experience would be advantageous.
- Previous administrative background.
- Polite & professional personal skills.
- Good organisational & prioritising skills.
Customer Service Administrator : (Salary & Package)
- £28,000 per Annum
- Mon-Fri 8:30am-5:00pm (early finish on Fridays)
- Location Worksop.
- On-site parking.
- State of the art office.
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Customer Service Administrator employer: E3recruitment
Contact Detail:
E3recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the specific components they supply and the sectors they serve will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your IT skills, especially if you have experience with SAP. If you don’t, consider taking a quick online course or tutorial to get a basic understanding, as this could set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully handled customer queries or administrative tasks in the past. Being able to share specific instances where you demonstrated your organisational and prioritising skills will make a strong impression.
✨Tip Number 4
Practice your communication skills. Since the role involves liaising with customers and internal departments, being able to articulate your thoughts clearly and professionally will be crucial. Consider doing mock interviews with friends or family.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you liaised with customers or processed documentation, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and professionalism. Mention your proficiency in IT, particularly any experience with SAP, and how it relates to the role of Customer Service Administrator.
Highlight Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks or prioritised workloads in previous positions. This will demonstrate your ability to thrive in a dynamic environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at E3recruitment
✨Research the Company
Before your interview, take some time to learn about the company’s history, values, and products. Understanding their role in the manufacturing sector will help you tailor your answers and show genuine interest.
✨Showcase Your IT Skills
Since proficiency in IT is crucial for this role, be prepared to discuss your experience with software like SAP. If you have examples of how you've used technology to improve processes, share those during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to give specific examples of how you've handled customer inquiries or resolved issues in previous roles. Highlight your polite and professional approach, as well as your ability to communicate effectively with both customers and internal teams.
✨Organisational Skills Matter
The role requires good organisational and prioritising skills. Be ready to discuss how you manage your workload, especially when dealing with multiple tasks or tight deadlines. Consider sharing a situation where your organisational skills made a difference.
