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- Tasks: Manage customer enquiries and provide technical support for aftermarket parts.
- Company: Join a family-owned, innovative company in the specialist vehicle industry.
- Benefits: Competitive salary, no weekend work, and a supportive team environment.
- Why this job: Be part of a company that values integrity, quality, and sustainability.
- Qualifications: 3-5 years of aftermarket parts experience and strong communication skills.
- Other info: Great opportunity for career growth in a dynamic and supportive workplace.
The predicted salary is between 32000 - 40000 £ per year.
Salary £37,000 - £40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work. Permanent position. Location: Warwick.
We are a long-established, family-owned organisation that designs and manufactures industry-leading specialist vehicles and aftermarket solutions. Operating with strong values around integrity, quality, innovation, and sustainability.
Responsibilities:
- Manage customer enquiries via telephone and email.
- Identify correct components accurately first time.
- Act as escalation point for technical queries.
- Support colleagues with complex identification.
- Produce quotations and follow enquiries through.
- Liaise with engineering and technical functions.
- Manage product changes within aftermarket systems.
- Maintain electronic catalogue accuracy.
- Identify trends and provide technical feedback.
- Promote genuine OE component usage.
Qualifications:
- Aftermarket parts experience.
- 3-5 years relevant background.
- Parts advisor experience.
- Confident professional telephone manner.
- Ability to resolve technical issues.
- High attention to detail.
If you have some of the skills we still encourage you to apply for the Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.
Senior Parts Advisor in Warwick employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Parts Advisor in Warwick
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Parts Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss aftermarket parts and how to resolve technical issues. We want you to shine when they ask about your experience!
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've managed customer enquiries or maintained catalogue accuracy in the past. We love seeing candidates who can demonstrate their skills with real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our values of integrity, quality, and innovation.
We think you need these skills to ace Senior Parts Advisor in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in aftermarket parts and any specific skills that match the job description. We want to see how your background aligns with our values of integrity, quality, and innovation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Parts Advisor role. Share specific examples of how you've managed customer enquiries or resolved technical issues in the past.
Showcase Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-owned organisation!
How to prepare for a job interview at E3 Recruitment
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of aftermarket parts and components. Familiarise yourself with the specific products the company offers, as well as any common technical issues that may arise. This will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Communication Skills
Since you'll be managing customer enquiries via phone and email, it's crucial to showcase your professional telephone manner during the interview. Practice answering common questions clearly and concisely, and don’t forget to highlight your ability to resolve technical issues effectively.
✨Showcase Your Attention to Detail
Given the importance of accuracy in identifying components and maintaining catalogue integrity, be prepared to discuss examples from your past experience where your attention to detail made a difference. This could be anything from catching an error in a quotation to successfully managing product changes.
✨Demonstrate Your Team Spirit
As a Senior Parts Advisor, you'll be supporting colleagues with complex identification and acting as an escalation point for technical queries. Share examples of how you've collaborated with others in previous roles, and emphasise your willingness to help your team succeed.
