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For Companies At a Glance
- Tasks: Provide expert technical support and training in Food, Dairy, and Beverage sectors.
- Company: Join a leading chemical manufacturer known for innovation and quality.
- Benefits: Enjoy flexible travel opportunities and the chance to work with top industry professionals.
- Why this job: Make a real impact by enhancing customer operations and driving business success.
- Qualifications: Experience in Food or Beverage manufacturing and relevant technical certifications required.
- Other info: A full UK driving licence is necessary, with travel across the Southeast.
The predicted salary is between 36000 - 60000 £ per year.
We are offering an exciting opportunity for a Technical Account Manager to join a growing and well-established organisation. The role offers a competitive salary, company car, bonus scheme, additional annual leave accrued with length of service, alongside other company benefits! You will become part of a developing workforce alongside industry leaders who have been at the forefront of chemical manufacturing for over 50 years.
This role is ideal for a Technical Account Manager who is passionate about supporting clients, delivering excellent account management, and enjoys hands-on involvement with equipment, including servicing and technical support.
As a Technical Account Manager, you will be responsible for managing, developing, and strengthening customer relationships, while providing technical expertise across service visits, technical service delivery, and account management within the Laundry Division.
Key Responsibilities for Technical Account Manager:
- Manage, develop, and enhance customer relationships across designated accounts
- Carry out service repairs on company equipment while monitoring quality and cost
- Effectively manage and grow new and existing client relationships
- Achieve agreed sales targets for assigned accounts
- Promote additional services, demonstrating strong knowledge of equipment and servicing requirements
- Provide technical support to meet business objectives and ensure high levels of customer satisfaction
- Support the acquisition of new accounts and deliver training to customers and colleagues
- Monitor and improve commercial performance, ensuring account summaries are accurate and up to date
Requirements & Qualifications for Technical Account Manager:
- Ability to travel throughout the Northeast and Central Scotland, with overnight stays as required
- The ability to work autonomously and be motivated to build strong customer relationships.
- Experience within the commercial laundry industry and/or strong knowledge of equipment and servicing requirements with an understanding of electrical and mechanical components is desirable.
For further information or to be considered for the role of Technical Account Manager, please click on the link below to apply directly, or contact Kate Wadsworth at E3 Recruitment on 01484 645269.
Technical Account Manager employer: E3 Recruitment
Contact Detail:
E3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the Food, Dairy, and Beverage manufacturing sectors. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the industry by attending relevant conferences or joining online forums. Building connections can provide valuable insights and may even lead to referrals for the Technical Account Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved technical issues in previous roles. Highlighting your problem-solving skills and ability to maintain strong customer relationships will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values to align your approach with what we stand for. Understanding our company culture and mission will help you articulate why you're a great fit for the Technical Account Manager role during any discussions.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Technical Account Manager position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in the Food or Beverage manufacturing industry. Be specific about your technical knowledge and any relevant certifications, such as a Level 4 Certificate in Food Hygiene.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving skills and ability to troubleshoot technical issues. This is crucial for the role, so make sure to highlight relevant experiences.
Personalise Your Application: Tailor your cover letter to reflect your understanding of the company and its needs. Mention how your skills and experiences align with their goals, particularly in delivering tailored solutions and maintaining strong customer relationships.
How to prepare for a job interview at E3 Recruitment
✨Showcase Your Technical Knowledge
As a Technical Account Manager, your technical expertise is crucial. Be prepared to discuss specific equipment and product applications relevant to the Food and Beverage industry. Highlight any certifications you have, such as the Level 4 Certificate in Food Hygiene, to demonstrate your qualifications.
✨Demonstrate Problem-Solving Skills
Expect to be asked about how you've handled technical issues in the past. Prepare examples that showcase your ability to troubleshoot effectively and resolve problems quickly. This will illustrate your capability to minimise disruption for customers.
✨Emphasise Relationship-Building Abilities
Strong customer relationships are key in this role. Be ready to discuss how you've built and maintained professional relationships in previous positions. Share specific strategies you've used to ensure customer satisfaction and loyalty.
✨Prepare for Scenario-Based Questions
You may face scenario-based questions during the interview. Think about potential challenges you might encounter in the role and how you would address them. This will show your proactive approach and readiness to support customers effectively.
